Delivery Lead - Banking

sede:

Firenze

Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step towards success and client satisfaction. 

Come join us

We are looking for an experienced and highly motivatedDeliveryLeadto lead projects in thebanking sector. The ideal candidate will bring extensive experience in managing complex initiatives and delivering digital banking solutions and IT transformation programs. Familiarity with core banking migrations, compliance initiatives, CRMplatformsandpaymentssolutions would be considered highly appreciated. In this role, you willbe responsible forensuring that projects are delivered on time, within budget, and aligned with the organization’s strategicobjectives. The position calls for a proventrack recordin the industry, a strong understanding of delivery processes and methodologies, excellent leadership skills, and the ability to communicate effectively with a wide range of stakeholders.

The Delivery Leadis responsible forensuring the successful delivery of services to our clients. The ideal candidate will have a strong background in project management, client relations, and team leadership, ensuring projects are completed on time, within scope, and to the highest quality standards. This role requires a client-focused mindset, a passion for delivering exceptional service, and a proactive, results-oriented approach 

Togetherwe do what matters!

Whatyou willdo: 

Client Management: 

• Serve as the primary point of contact for clients,maintainingstrong, long-lasting relationships. 

• Understand client needs and requirements and ensure these are effectively communicated to the delivery team.

• Regularly update clients on project progress, manage expectations, and address any issues or concerns promptly. 

• Collaborate with the Sales Accounts to develop the business on the Client. 

Project Delivery: 

• Lead the planning, execution, and delivery of projects, ensuring they are completed on time, within budget, and meet quality standards. 

• Develop detailed project plans,allocateresources, and manage the delivery schedule. 

• Monitor project performance usingappropriate toolsand techniques,reporting onprogressand any necessary adjustments. 

Team Leadership: 

• Strong management skills, strategic thinking andproblem solvingskills 

• Oversee a team of project managers, coordinators, and other delivery staff. 

• Provide guidance, mentorship, and performance feedback to team members. 

• Foster a collaborative and high-performance culture within the team. 

• Ability to manage multiple projects and work under pressure. 

ProcessImprovement: 

• Identifyopportunities for improving delivery processes andimplementbest practices. 

• Drive continuous improvement initiatives to enhance client satisfaction and operational efficiency. 

• Ensure compliance with company policies, procedures, and standards. 

Risk Management: 

• Identifypotential risks to project success and develop mitigation strategies. 

• Monitor and manage project risks and issues, escalatingthemas necessary. 

• Industry Knowledge: 

• Understand the competitive landscape and emerging technologies thatimpactthe sector. 

• Anticipate theclientneeds andidentifynew business opportunities.