PENN Entertainment

Operates casinos, racetracks, and online betting

Assistant Facilities Manager

Facilities OperationsUpdated on Nov 12

Full-timeVicksburg, MS, USA$55k /yrIn-person

About the Job

Requirements

An Associate’s degree (A.A.) in a related field, 3–5 years of experience, or an equivalent combination of education and experience.
Proficient computer skills, including Microsoft Office software such as Word, PowerPoint, Excel, and Outlook.
Ability to effectively present information and respond to questions from groups of managers, clients, guests, and the public.
Flexibility to work all shifts, including holidays, nights, and weekends, as business needs dictate.

Responsibilities

Assist in supervising staff and managing the day-to-day operations of the Engineering department.
Support and administer operational goals, and monitor performance and profit objectives.
Adhere to schedules and coordinate with the manager on concerns, meeting deadlines while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
Assist with the departmental budget process and provide recommendations; ensure compliance with departmental budget initiatives; and report budget concerns to management.
Coach, monitor, and develop team members to improve performance.
Apply knowledge of state and local codes relevant to the trade skill and general maintenance procedures.
Adhere to and help develop departmental procedures and policies while maintaining guest service standards.
Use the knowledge and expertise necessary to complete assigned duties in accordance with accepted procedures and safety practices.
Provide daily updates to the Director of Facilities and Facilities Manager on the status and progress of ongoing work, including special projects, construction, remodeling, equipment breakdowns, and other property-wide Engineering operations.
Update the Director of Facilities and Facilities Manager on work performed or planned by outside contractors.
Assess the quality and standards of work performed by Engineering personnel and ensure that work meets standards.
Promote and demonstrate guest service in accordance with departmental and company standards and programs; ensure team members follow guest service standards, address issues, and achieve departmental guest service goals.
Ensure regulatory compliance within the area of responsibility and report potential issues to Executive Management or the General Manager.
Maintain strict confidentiality in departmental and company matters.
Perform other duties as assigned.

WE LOVE OUR WORK.

Assists in the supervision of staf f and the overall daily management of the Engineering department.
Supports and administers operational goals and monitors achievements of performance and prof it objectives.
Adheres to scheduling and coordinates with manager regarding any concerns, with attention to deadlines while
maintaining labor costs, meeting staf f ing objectives, and achieving guest satisfaction.
Responsible for assisting in the budget process for the department and provide recommendations; ensuring
compliance to departmental budget initiatives; reporting budget concerns to management.
Assist in coaching, monitoring, and developing team members for improved performance.
Knowledgeable of state and local codes as it applies to his or her trade skill.
Have overall knowledge of general maintenance procedures.
Adhere to and assist in developing departmental procedures and policies, while maintaining guest service
standards.
Possess the necessary knowledge and expertise in completing assigned duties and use of accepted procedures
and safety practices.
Provide daily updates to the Director of Facilities and Facilities Manager regarding the status/progress of all ongoing
work activities, i.e., special projects, construction, remodeling, equipment breakdowns, and all other engineering
operations relating to the entire property.
Provide updates to the Director of Facilities and Facilities Manager of all work to be done or being done by outside
contractors.
Determines quality of standards of work performed by Engineering Personnel and ensures all work performed is up
to standard.
Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with
department and company standards and programs. Ensures guest service standards are followed by all team
members and addresses issues as they arise. Responsible for the overall achievement of department guest service
goals.
Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting
potential issues to Executive Management/GM.
Maintains strict conf identiality in all departmental and company matters.
All other duties as assigned.

BRING US YOUR BEST.

Associate’s Degree (A.A. in related f ield; 3-5 years of experience or equivalent combination of education and
experience).
Prof icient computer skills including Microsof t Of f ice sof tware (Word, PowerPoint, Excel and Outlook).
Must have excellent organizational and communication skills.
Ability to ef fectively present information and respond to questions f rom groups of managers, clients, guests, and
the public.
Flexible to work all shif ts including holidays, nights, and weekend hours as business needs dictate

STARTING SALARY

Starting rate of pay $55, 000 a year, based on experience

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Wyomissing, PA
Founded: 1972

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