Inside Sales Manager

About Fellers, LLC

Since 1986, Fellers has been a reliable source of sign and graphics films, color change vinyls, and supplies for printers, sign makers, and installers across the U.S.  Since 2021, Fellers has been private equity owned, and focused on investing heavily in expanding business into new growth segments including automotive window tint, paint protection film, printing and finishing equipment, tools, and film-cutting software. Fellers is the trusted leader in delivering speed, service, and selection to our customers.  This is backed by a national network of warehouses, stocked with industry leading brands and a competitive proprietary branded product offering.  Additionally, Fellers has a dedicated sales team which is supported by best-in-class customer service and technical support professionals to deliver superior service. 

About the role

Fellers is seeking a results driven Inside Sales Manager to lead and develop a team of Inside Sales Representatives focused on driving revenue, deepening customer relationships, and expanding our market presence. This is a leadership role for a proactive sales manager who thrives in a fast-paced B2B environment, understands how to coach and scale high-performing teams, and is passionate about turning customer engagement into sustained revenue growth.

What you'll do

• Lead, coach, and mentor a team of Inside Sales Representatives to achieve and exceed individual and team sales goals
• Develop and execute performance plans, sales strategies, and targeted call campaigns aligned with corporate objectives
• Analyze and monitor sales metrics (e.g., pipeline health, call volume, conversion rate) and provide regular reporting to the Director of Customer Service
• Conduct regular one-on-one coaching sessions, call reviews, and ongoing training to improve team performance and customer outcomes
• Partner closely with Business Development Managers and Marketing to align on lead generation, campaign execution, and territory optimization.
• Foster a culture of accountability, urgency, and customer focus
• Support recruitment, onboarding, and continuous development of inside sales talent
• Drive CRM excellence by ensuring accurate data entry, strong pipeline management, and reliable forecasting
• Act as a liaison between frontline reps and leadership, identifying process improvements and customer feedback trends

Qualifications

• 5+ years of inside sales experience, with 2+ years in a sales leadership or team lead capacity
• Demonstrated ability to lead high-performing teams, coach sales reps, and drive pipeline conversion
• Deep understanding of B2B sales principles, customer lifecycle management, and inside sales KPIs
• Strong interpersonal and communication skills, with the ability to inspire, challenge, and support team members
• Proficiency with Salesforce or similar CRM tools
• A data-driven mindset with the ability to translate numbers into action
• Experience in the automotive, industrial, or specialty materials industries is a plus

What We Offer

• Competitive base salary with performance-based bonus opportunities
• Defined career path with growth potential within a fast-scaling sales organization
• Comprehensive benefits package (health, dental, PTO, 401k, etc.)
• A culture of ownership, innovation, and performance
• Leadership support that values both accountability and professional development

The Inside Sales Manager will work on-site during the first 90 days to support training, team engagement, and onboarding. Following this period, eligibility for a hybrid schedule will be evaluated based on team performance and management alignment.

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