IT

What We Do

Create and maintain a proactive and stable IT environment as well as provide IT support to our Epic people. You will be empowered to shape processes that deliver optimized IT service across our business. Work with emerging technologies while enabling IT success for everyone.

What You’ll Do

Epic’s IT Engineering Team is looking for a Senior Source Control Management Engineer to support its implementation of Perforce, and related systems and infrastructure. The position will be responsible for building and executing the vision and strategy for the internal SCM environments, including implementation of new technical solutions, and developing system road-maps. You will work with internal stakeholders to develop best practice workflows and strategies to ensure alignment with the company’s overall business and operations objectives. The ideal candidate for this position is passionate about practical problem solving, team development and will need to be able to quickly and comfortably switch between high-level strategic design and hands-on engineering tasks depending on the situation and priorities at hand.

In this role, you will

• Architecting and administering large, high performance Perforce Helix, and other SCM tools at a global scale with thousands of consumers worldwide
• Deep troubleshooting of Perforce Helix server performance and database contention issues
• Implementing and maintaining automation tools, user facing tools, documentation, and workflows to assist with system management.
• Managing and supporting permissions and identity integrations
• Assisting in disaster recovery and business continuity initiatives to ensure a protected and highly available implementation
• Devising, testing, and deploying integrations between Perforce products and other internal systems
• Promoting adoption and best practices among the system user community and conducting user-training and help-sessions for new features or implementations

What we’re looking for

• 5+ years of full time professional experience with Perforce Helix, Git and related server and client components in a large scale, geographically dispersed environment 
• 2+ years experience deploying and maintaining environments with infrastructure as code approaches and tools (SCM/Git, Packer, Terraform, Ansible, Chef, or Salt, and leveraging CI/CD systems to get work done)
• Understanding of Linux operating systems, patching and patch management best practices
• Knowledge and experience working with different types of hybrid infrastructure. (bare metal, virtualization, cloud-- tradeoffs of each) 
• Experience with OS performance tuning, troubleshooting, and analyzing log files within a Linux based environment
• Knowledge of Perforce Helix maintenance tasks (checkpoints, journal rotations) and experience managing upgrades
• Ability to troubleshoot user facing Perforce Helix issues around authentication, performance, and permissions
• Understanding of how to administrate Perforce Helix users, workspaces, permissions, triggers, typemaps, etc.
• Experience supporting large, diverse Perforce installations (P4D, Proxy, Broker, Replicas, Swarm)
• Experience with other version control systems such as Git, and related code collaboration tools such as GitHub, and GitLab.
• Expertise writing tools, scripting and automation in Bash/UNIX shell, Python.

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.