Full-Time
Workforce Coordinator
Philippines
Posted on 5/5/2024
Outsourced CX services and content moderation
Consumer Goods
Junior
Remote in USA
Required Skills
Communications
Excel/Numbers/Sheets
Requirements
- Critical eye for detail
- Comfortable with following workflows
- Good verbal and written communication skills
- Proficiency in Google Sheets and basic formulas
- Experience with advanced formulas like queries and vlookup
- Familiarity with building Slack Workflows
Responsibilities
- Overseeing shift scheduling
- Ensuring accurate timesheet approvals
- Navigating workforce issues using workflows and clear communication
- Communicating with key stakeholders on reporting and issues
ModSquad is a leader in outsourced Customer Experience (CX) services, leveraging its advanced Cubeless platform to intelligently automate and optimize various customer-oriented operations. This enables them to deliver high-quality solutions in content moderation, customer support, and social media services. Working at ModSquad offers an opportunity to be part of a forward-thinking team that is continually improving the interactions between businesses and their customers through cutting-edge technology and practices.
Company Stage
N/A
Total Funding
$2.3M
Headquarters
Sacramento, California
Founded
2007
Growth & Insights
Headcount