Full-Time

Workforce Coordinator

Philippines

Posted on 5/5/2024

ModSquad

ModSquad

1,001-5,000 employees

Outsourced CX services and content moderation

Consumer Goods

Junior

Remote in USA

Required Skills
Communications
Excel/Numbers/Sheets
Requirements
  • Critical eye for detail
  • Comfortable with following workflows
  • Good verbal and written communication skills
  • Proficiency in Google Sheets and basic formulas
  • Experience with advanced formulas like queries and vlookup
  • Familiarity with building Slack Workflows
Responsibilities
  • Overseeing shift scheduling
  • Ensuring accurate timesheet approvals
  • Navigating workforce issues using workflows and clear communication
  • Communicating with key stakeholders on reporting and issues

ModSquad is a leader in outsourced Customer Experience (CX) services, leveraging its advanced Cubeless platform to intelligently automate and optimize various customer-oriented operations. This enables them to deliver high-quality solutions in content moderation, customer support, and social media services. Working at ModSquad offers an opportunity to be part of a forward-thinking team that is continually improving the interactions between businesses and their customers through cutting-edge technology and practices.

Company Stage

N/A

Total Funding

$2.3M

Headquarters

Sacramento, California

Founded

2007

Growth & Insights
Headcount

6 month growth

5%

1 year growth

6%

2 year growth

19%