Overnight Bell Attendant / House Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

About the role:

The Overnight Bell Attendant / House Attendant is responsible for supporting Guest Services operations during overnight shifts and Housekeeping operations during daytime shifts. This role assists guests with luggage, deliveries, transportation requests, and overnight guest needs while also supporting housekeeping teams with public area cleanliness, linen distribution, inventory replenishment, and operational support. This position is part of both the Front Office and Housekeeping teams and reports to department leadership.

What you will do:

Overnight Bell Attendant Responsibilities (2 days per week)

• Greet guests warmly and professionally during overnight arrivals and departures
• Assist guests with luggage handling, storage, and room deliveries
• Escort guests to their accommodations and provide information regarding resort amenities and services
• Respond to guest requests, inquiries, and special accommodations promptly and professionally
• Deliver packages, amenities, newspapers, and other guest items throughout the resort
• Coordinate transportation requests and assist with overnight guest arrivals and departures
• Maintain cleanliness and organization of the lobby, entrance areas, and luggage storage rooms
• Provide shoe shine service and additional guest services as required
• Support Front Office, Concierge, and Valet operations as business needs require

House Attendant Responsibilities (3 days per week)

• Maintain cleanliness and appearance of guest corridors, stairwells, elevators, service areas, and housekeeping support spaces
• Stock linen rooms, storage areas, and housekeeping closets with linens, amenities, and supplies
• Distribute clean linens and remove soiled linens from guest room floors
• Assist Housekeepers with moving furniture, mattresses, beds, and other heavy items
• Deliver guest-requested items and amenities in a timely and professional manner
• Support Guest Room Attendants and Turndown Attendants during high-volume periods
• Maintain housekeeping carts and storage areas at established inventory levels
• Assist with trash removal, recycling, and operational housekeeping tasks
• Ensure cleanliness, safety, and organization standards are maintained throughout assigned areas

What you bring:

• High school diploma or equivalent experience
• Previous hospitality, housekeeping, guest service, or hotel experience preferred
• Strong interpersonal and communication skills
• Excellent organizational skills and attention to detail
• Ability to provide friendly, courteous, and professional service at all times
• Ability to work independently and prioritize tasks in a fast-paced environment
• Ability to read, write, and communicate effectively in English
• Strong problem-solving skills and service-oriented mindset
• Ability to lift, push, pull, and maneuver luggage, linen carts, and supplies
• Ability to stand, walk, bend, kneel, and perform physical work throughout the shift
• Ability to work both indoors and outdoors in varying weather conditions

What we offer:

• Competitive Salary & Wages
• Comprehensive Benefits Package
• 401(k) Retirement Plan
• Excellent Training and Development Opportunities
• Complimentary Accommodations at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

• Full-time schedule consisting of 2 overnight Bell Attendant shifts and 3 daytime House Attendant shifts per week
• Flexibility to work weekends and holidays based on business needs

Work Authorization:

• Candidates must have valid authorization to work in the United States at the time of application.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal