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Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Order Management Manager - Subject Matter Expert

Inventory ManagementConfirmed live in the last 24 hours
Full-timeMinato City, Tokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least 10 years of advanced knowledge and practical experience in home-appliance order management in Japan.
  • At least 10 years of experience using enterprise resource planning systems or order management systems.
  • Ability to analyze data and solve problems.
  • Skills in business process improvement and project promotion.
  • Communication skills for coordinating and negotiating with stakeholders.
  • Leadership to promote training, guidance, and knowledge sharing.

Responsibilities

  • Use specialized knowledge of order operations to improve operational quality and productivity.
  • Identify operational issues and risks, and plan and implement improvement measures.
  • Standardize, optimize, and continuously improve order processes.
  • Coordinate with related departments to ensure smooth operations from order receipt through shipment and billing.
  • Review purchase order data and provide expert support for order processing.
  • Manage and operate policies, procedures, and controls for order operations.
  • Analyze order operations data, manage key performance indicators, and prepare reports.
  • Promote process-improvement projects and operate and improve order management systems.
  • Create and update work manuals, procedures, and knowledge bases.
  • Train and support team members.
  • Handle and help resolve unusual or complex cases.
  • Coordinate with sales, finance, and logistics.

Desired Qualifications

  • Experience in the air-conditioning industry; candidates with this experience may receive a special incentive, with eligibility details to be explained during recruitment.

About the Company

Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Wetzlar, Germany
Founded
2004

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