M

Mercier Consultancy Group

German Speaking Customer Experts for Salt

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€18k - €22k /mo

About the Job

Requirements

  • Native or fluent spoken and written German is mandatory.
  • A valid EU passport is mandatory.
  • A strong interest in telecommunications and digital technologies is required.
  • The candidate must be able to work remotely from Greece and have high proficiency with digital office tools.
  • Problem-solving aptitude and the ability to work in a high-performance environment are required.

Responsibilities

  • Provide technical and account support to customers in the telecommunications sector.
  • Resolve inquiries about mobile services, internet plans, and billing.
  • Maintain knowledge of Salt products and telecommunications industry standards to provide accurate solutions.
  • Deliver customer support in German through empathetic and professional communication.
  • Accurately document customer interactions in the internal customer relationship management system.
  • Collaborate with internal departments to troubleshoot complex connectivity or service-related issues.
  • Contribute to improving service protocols to enhance customer satisfaction.

About the Company

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at Mercier Consultancy Group

See more jobs