HybridHybrid working; remote work with regular client and London office engagement, at least once per month.
ProductProduct Management
About the job
Requirements
Proven experience in product management within SaaS, professional services, or managed services.
Strong understanding of financial services or accountancy environments.
Ability to manage multiple priorities in a structured and organised way.
Strong stakeholder management and communication skills.
Demonstrated leadership capability with a focus on team development.
Candidates must have a strong blend of accountancy and software experience, demonstrated either by training as an accountant (ACA, ACCA, CIMA or equivalent) before moving into a software, product, or technology role, or by building a career in the software/SaaS sector serving accountancy or financial services clients, with deep domain expertise in practice workflows, compliance, or tax.
Responsibilities
Own and manage the end-to-end product roadmap.
Oversee priorities from initial concept through to delivery.
Align product development with client needs and business objectives.
Act as a strategic partner to senior stakeholders.
Build long-term client relationships focused on outcomes.
Improve processes using data, feedback, and insight.
Identify opportunities to automate and optimise workflows.
Work closely with development and consultancy teams.
Contribute to architecture and technical decision-making.
Lead and develop a team of consultants and specialists.
Conduct one-to-one meetings, performance reviews, and team meetings.
Foster a culture of accountability, collaboration, and development.
Translate business and regulatory requirements into clear technical outputs.
Ensure solutions are scalable, resilient, and aligned with growth.
Take ownership of delivery across product and custom development.
We help financial and professional services firms work smarter, faster, and with less risk. We’re looking for people who want more than just a role — this is an opportunity to build, influence, and lead.
Our platform, Practice Gateway built on Microsoft Azure, transforms onboarding, KYC/AML, and tax workflows enabling firms to modernise operations and improve client experience.
We are trusted by leading UK accountancy and insurance firms, and our work is driven by quality, innovation, and measurable outcomes.
This is a unique opportunity to play a defining role in shaping our product, our client experience, and our future growth.
The Opportunity
This is a leadership role at the centre of our growth.
You will take ownership of product delivery, client success, and roadmap strategy, working closely with senior leadership to ensure clients realise tangible value from our platform.
The role sits across technology, delivery, and stakeholder management, with a focus on scaling, automation, and continuous improvement.
Requirements
Key Responsibilities
Product & Roadmap Ownership
Own and manage the end-to-end product roadmap
Oversee priorities from initial concept through to delivery
Align product development with client needs and business objectives
Client Success & Strategy
Act as a strategic partner to senior stakeholders
Build long-term client relationships focused on outcomes
Improve processes using data, feedback, and insight
Automation & Innovation
Identify opportunities to automate and optimise workflows
Work closely with development and consultancy teams
Contribute to architecture and technical decision-making
Team Leadership
Lead and develop a team of consultants and specialists
Conduct 1:1s, performance reviews, and team meetings
Foster a culture of accountability, collaboration, and development
Delivery & Execution
Translate business and regulatory requirements into clear technical outputs
Ensure solutions are scalable, resilient, and aligned with growth
Take ownership of delivery across product and custom development
About You
We are specifically looking for candidates with a strong blend of accountancy and software experience, demonstrated through one of the following career paths:
Accountancy: Trained as an accountant (ACA, ACCA, CIMA or equivalent) before moving into a software, product, or technology role OR
Software (Accountancy or Financial): Built a career within the software/SaaS sector, working specifically with accountancy or financial services clients, with deep domain expertise in practice workflows, compliance, or tax
Core Requirements
Proven experience in product management within SaaS, professional services, or managed services
Strong understanding of financial services or accountancy environments
Ability to manage multiple priorities in a structured and organised way
Strong stakeholder management and communication skills
Demonstrated leadership capability with a focus on team development
Benefits
23 days annual leave plus your birthday off
BUPA Cash Plan
50% flexible working
Work from home allowance
Two charity days per year
Professional training and funded courses
Three social events per year
A leadership role within a growing and innovative business
Opportunity to influence product, strategy, and delivery
A collaborative and high-performing team environment
Competitive salary and benefits package
Remote working with regular client and London office engagement (minimum once per month)