Urgent Care Case Manager - Wellness Hub

MHA promotes mental health and total wellness for individuals facing challenges associated with mental illness and addiction recovery. We increase community awareness while enhancing mental well-being through advocacy, education, prevention, treatment, and services.

MHA is seeking an Urgent Care Case Manager to join our Wellness Hub Team! Be a part of the team that makes a difference in the lives of our consumers. 

This position provides only Psychiatric Urgent Care.

Qualifications:

• A Bachelor’s degree from an accredited college or university in a related field. 
• Two or more years of experience in working with individuals with severe and persistent mental illness and co-occurring disorders a plus.
• Ability to assess/reassess behavioral health needs and identify early warning signs of behavioral and physical health crises, using MHA’s bio-psycho-social assessment.
• Ability to provide MI to facilitate engagement, and case management services.
• Ability to coordinate services within EISS with Treatment and outside EISS with other community treatment, and community services providers.
• A Valid New Jersey driver’s license.

Responsibilities:
Uses culture competent, recovery-oriented and trauma informed services while using Motivational Interviewing and other evidenced-based practices to provide the following services:

• Provide MI to support outreach and engagement and recovery-oriented services that reflect SAMHSA's 10 Principles of Recovery and Eight Principles of Wellness and Recovery. 
• Provide the full range of case management services to persons consumers walking in for care and opened for treatment at the Wellness HUB, including assessment/reassessment, service planning, linkage, service coordination, and advocacy.
• Provide outreach/engagement to participants referred by the Screening Center and other emergency providers, families, police, Sussex County Jail, community treatment/ community service providers – onsite at those locations, onsite at EISS’s Living Room Drop-in Service, at the individual’s home, or another location convenient for individual. 
• Provide outreach, reassessment, and delivery of packaged meds to consumers who require such support; transportation to the Living Room Drop-in Service for consumers who are need of crisis/intervention/crisis stabilization, skill-building individual and group treatment.
• Collaborate with the treatment team to ensure integration between mental health and physical health and provide case management services related to primary care.
• Provide linkage to crisis intervention/crisis stabilization, as well as telephonic support; helps individuals in need to access emergency meds, emergency respite, and emergency food.
• Provide weekend/holiday coverage on rotating basis for 24-hour/7-day access to services.
• Provide specialized case management services related to substance use and specialized engagement and support as a peer, if acting as the Peer UCM.
• Complete all required documentation showing consistent and effective provision of MI and other evidence-based services.
• Attend and participate actively in staff and treatment team meetings
• Attend meetings with program partners/community providers for service coordination.

Reports to: Urgent Care Coordinator 

Annual Base Rate: $44K 

Fully paid medical coverage for eligible staff.
Generous 401(k) match.
Plentiful Paid Holidays, Vacation, Personal and Sick time.

MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

EEO/AA M/F/M/V/D

Employee Rights under the FMLA