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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant - Resource Team

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRome, GA, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training, EMT training, or—in specified divisions—two years of verifiable full-time Medical Assistant experience within the last five years.
  • Current American Heart Association Basic Life Support certification is required in some divisions; in others it must be obtained within 45 days unless the department leader determines it is not required.
  • Certain positions require listed Medical Assistant credentials; Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • Successful completion of Advocate Health’s competency assessment is required in some divisions.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; patient-handling equipment and another team member should be used for patient lifts over 35 pounds or when a patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Provide patient care within the Medical Assistant scope of practice, following policies and procedures and maintaining training and competency for the area of specialty.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; collecting medical history; reviewing health maintenance and allergies; and conducting screenings such as depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparing laboratory orders and requisitions; tracking results; conducting point-of-care testing under standing or provider orders; and completing approved waived laboratory tests and practice-specific diagnostic testing in accordance with Clinical Laboratory Improvement Amendments standards.
  • Safely administer medications and vaccines according to the rights of medication administration.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment by cleaning instruments and equipment, ensuring equipment and supplies are in working order, and keeping areas appropriately stocked.
  • Provide age-appropriate care by applying knowledge of growth and development across the lifespan, assessing and interpreting patient-status data, and identifying and meeting age-specific care needs in accordance with departmental policies and procedures.
  • Assess unique patient-lifting and movement situations on a case-by-case basis.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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