Full-Time

Software Engineer I

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Entry

No H1B Sponsorship

Bloomington, IN, USA

US Citizenship, US Top Secret Clearance Required

Category
Embedded Engineering
Software Engineering
Requirements
  • Bachelor’s degree in Electrical, Computer, or related engineering discipline with technical internship experience
  • US Citizenship and the ability to obtain and maintain a Secret DoD Clearance
Responsibilities
  • Support the research and selection of electronics and hardware to include individual chip scale components, System on Chip (SoC), System on Module (SoM), and Commercial Off-The-Shelf (COTS) solutions
  • Support the development, testing, debugging, and integration of embedded hardware and/or software solutions
  • Interface with customers and vendors to ensure product performance is to customer specifications and to appropriate standards

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) strategies. The company assists clients in understanding their customers' journeys and identifying areas for improvement by using methods like customer journey mapping and usability testing. After pinpointing these opportunities, TSC helps clients transition to digital solutions that lead to improved customer satisfaction. Unlike many competitors, TSC emphasizes a hands-on approach by not only advising on digital transformation but also actively building and testing the solutions. The goal of TSC is to create happier customers, which in turn drives better business outcomes for their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

N/A

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at TSC offers the opportunity to be part of a global team, providing exposure to diverse markets and cultures.
  • The backing of Sitel Group provides job security and access to a wide range of resources and professional development opportunities.
  • TSC's emphasis on innovative customer experience solutions means employees are constantly engaged in cutting-edge projects that drive real business impact.

What critics are saying

  • The competitive nature of the digital customer experience industry means TSC must continuously innovate to stay ahead.
  • Being part of a large organization like Sitel Group could lead to bureaucratic challenges and slower decision-making processes.

What makes TSC unique

  • TSC's global presence with offices in Miami, Paris, Sao Paolo, and London allows it to offer localized customer experience solutions, unlike competitors with a more limited geographic reach.
  • As a member of Sitel Group, TSC leverages a vast network of over 75,000 professionals, providing a depth of resources and expertise that smaller agencies cannot match.
  • TSC's focus on customer journey mapping and usability testing ensures that their solutions are data-driven and tailored to specific client needs, setting them apart from agencies that offer more generic services.

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