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Belk

Multichannel fashion and home goods retailer

Women's Sales Associate

Retail SalesPosted on Nov 10
Full-timeBirmingham, AL, USANo salary listedIn-person

About the Job

Requirements

  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

  • Deliver a positive customer experience by building relationships, assisting with merchandise selection, making product recommendations, and processing transactions.
  • Drive sales and store key metric performance, maintain merchandise presentations, and work with store operations teams to meet store objectives.
  • Promote a friendly store environment that builds customer loyalty and satisfaction.
  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service to enhance the shopping experience.
  • Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
  • Build genuine customer relationships to foster loyalty and repeat business.
  • Process transactions accurately and efficiently, and handle customer inquiries, returns, and concerns professionally, promptly, and carefully.
  • Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources, embrace feedback, and build product knowledge and selling skills; stay informed about products, promotions, policies, and store events.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Support store operations with store fulfillment, pricing, promotional sets, product placement, and other assigned tasks.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction in the designated area.

About the Company

Belk

Multichannel fashion and home goods retailer

Belk is a retail company that sells clothing, handbags, jewelry, beauty products, and home goods. It serves men, women, and children with products from well-known brands and operates through both online and in-store shopping channels. Customers can purchase directly and use the Belk Rewards Credit Card for savings and benefits. Belk’s business model focuses on accessible shopping experiences across digital and brick-and-mortar stores, supported by a rewards program and vendor ethics. The company’s goal is to provide a broad, brand-rich selection with convenient shopping options while upholding ethical standards and supply chain transparency.

Company size
10,001+
Company stage
IPO
Headquarters
Nashville, TN
Founded
1888

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