Full-Time

AI and Knowledge Management Lead

Project Delivery

GHD

GHD

10,001+ employees

Premium hair styling tools for professionals

No salary listed

Sydney NSW, Australia

Hybrid

Hybrid work arrangement; role can be based in any metro GHD office.

Category
Product (1)

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Requirements
  • Strong analytical, organisational and communication skills
  • Demonstrated project management capability
  • Ability to manage competing priorities in a fast-paced environment
  • Understanding of the application of Artificial Intelligence within project delivery or professional services contexts
  • Knowledge of knowledge management practices and frameworks
  • Experience contributing to or driving technology-enabled change initiatives
  • Exposure to Artificial Intelligence technologies and their practical application
Responsibilities
  • Partnering with knowledge management stakeholders across GHD to develop an aligned approach for capturing insights from projects and progressively building robust knowledge bases
  • Acting as the Knowledge Manager for the Project Delivery function, overseeing the curation, structure and maintenance of the knowledge repository
  • Building strong stakeholder relationships to identify and shape opportunities for applying AI across Project Delivery
  • Translating business needs into clear requirements to support solution scoping, design and implementation
  • Collaborating with the Project Delivery Enablement team and broader function to align priorities, dependencies and outcomes
  • Communicating effectively with both business stakeholders and technology partners
  • Monitoring progress against milestones and intervening where required to ensure successful delivery
Desired Qualifications
  • None

ghd, a brand under Coty, makes premium hair styling tools for professional and home use, including straighteners, hair dryers, and curling irons. The devices are designed to deliver salon-quality results and rely on premium build and performance across its product lines. ghd sells through multiple channels, such as its own website, luxury retailers like Nordstrom, and online platforms like Amazon, creating a direct-to-consumer and luxury retail presence. Unlike many brands, it focuses on a niche of high-performance tools with a strong brand reputation, targeting consumers who want professional-grade results. The company aims to grow its market share in beauty by offering reliable, high-quality tools that are familiar to professionals and consumers alike.

Company Size

10,001+

Company Stage

Grant

Total Funding

$300K

Headquarters

Warrington, United Kingdom

Founded

1927

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Simplify Jobs

Simplify's Take

What believers are saying

  • Sculpt launched July 2026 at £369, expanding ghd's premium innovation story.
  • Coty's FY2026 free cash flow reached $348 million, supporting marketing and launches.
  • ghd's multichannel distribution through salons, Nordstrom, and e-commerce broadens reach fast.

What critics are saying

  • Coty's Consumer Beauty revenue fell 3% LFL in Q4 FY2026, pressuring ghd.
  • Sculpt's 'zero damage' claims face litigation risk if competitor testing contradicts them.
  • Amazon and dupe brands erode premium pricing, threatening ghd's salon-led positioning by 2027.

What makes GHD unique

  • ghd Sculpt launched July 2026 with AI heat adaptation and 2,900 checks per second.
  • ghd sells premium tools through salons, prestige retailers, and direct channels globally.
  • ghd's 25-year heat-technology R&D base in Cambridge supports its premium pricing power.

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Benefits

Flexible Work Hours

Paid Vacation

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

16%

1 year growth

16%

2 year growth

16%
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May 21st, 2026
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There’s nothing muddying the waters with this deal.