Full-Time

AI and Knowledge Management Lead

Project Delivery

GHD

GHD

10,001+ employees

Premium hair styling tools for professionals

No salary listed

Sydney NSW, Australia

Hybrid

Hybrid work arrangement; role can be based in any metro GHD office.

Category
Data & Analytics (1)

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Requirements
  • Strong analytical, organisational and communication skills
  • Demonstrated project management capability
  • Ability to manage competing priorities in a fast-paced environment
  • Understanding of the application of Artificial Intelligence within project delivery or professional services contexts
  • Knowledge of knowledge management practices and frameworks
  • Experience contributing to or driving technology-enabled change initiatives
  • Exposure to Artificial Intelligence technologies and their practical application
Responsibilities
  • Partnering with knowledge management stakeholders across GHD to develop an aligned approach for capturing insights from projects and progressively building robust knowledge bases
  • Acting as the Knowledge Manager for the Project Delivery function, overseeing the curation, structure and maintenance of the knowledge repository
  • Building strong stakeholder relationships to identify and shape opportunities for applying AI across Project Delivery
  • Translating business needs into clear requirements to support solution scoping, design and implementation
  • Collaborating with the Project Delivery Enablement team and broader function to align priorities, dependencies and outcomes
  • Communicating effectively with both business stakeholders and technology partners
  • Monitoring progress against milestones and intervening where required to ensure successful delivery
Desired Qualifications
  • None

ghd, a brand under Coty, makes premium hair styling tools for professional and home use, including straighteners, hair dryers, and curling irons. The devices are designed to deliver salon-quality results and rely on premium build and performance across its product lines. ghd sells through multiple channels, such as its own website, luxury retailers like Nordstrom, and online platforms like Amazon, creating a direct-to-consumer and luxury retail presence. Unlike many brands, it focuses on a niche of high-performance tools with a strong brand reputation, targeting consumers who want professional-grade results. The company aims to grow its market share in beauty by offering reliable, high-quality tools that are familiar to professionals and consumers alike.

Company Size

10,001+

Company Stage

Grant

Total Funding

$300K

Headquarters

Warrington, United Kingdom

Founded

1927

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Simplify Jobs

Simplify's Take

What believers are saying

  • Sephora, Nordstrom, and Target broaden discovery and gift-season sell-through.
  • Creator comparisons drive intent-heavy shoppers toward performance-based purchasing decisions.
  • ghd's premium positioning fits ongoing demand for less-damaging styling tools.

What critics are saying

  • Dyson and L'Oréal keep eroding premium share with louder launches and heavier spend.
  • Amazon copycats and gray-market sellers compress pricing and damage brand trust.
  • Retailers can cut shelf space quickly, forcing ghd into margin-dilutive discounting.

What makes GHD unique

  • ghd sells premium hair tools through salons, DTC, and prestige retailers.
  • The brand emphasizes professional-grade styling with smoother, shinier results and less damage.
  • Target's 4.8-star Max Styler reviews validate strong long-hair and thick-hair performance.

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Benefits

Flexible Work Hours

Paid Vacation

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

16%

1 year growth

16%

2 year growth

16%
GlobeNewswire
Oct 2nd, 2025
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There’s nothing muddying the waters with this deal.