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DBS Bank

Regional bank offering digital banking

Analyst – Relationship Manager - Credit Program Small, Small Medium Enterprises

Retail & Commercial BankingUpdated on Nov 12
Full-timePuducherry, IndiaNo salary listedIn-person

About the Job

Requirements

  • Overall 3–5 years of experience in sales.
  • 2–3 years of sales experience in SME/Business Banking lending.
  • 2–3 years of experience in Working Capital sales and service portfolio.
  • A proven sales track record in asset business in the SME/Business Banking segment.
  • Knowledge of competitors and the marketplace.
  • A bachelor's degree in Finance, Economics, or Commerce, or an MBA or CA is preferred.
  • Excellent communication and listening skills, and good sales and negotiation skills.
  • Knowledge of Working Capital Finance.

Responsibilities

  • Acquire and build a well-diversified portfolio within the IBG 4 segment that generates revenue from diversified sources, including assets, trade, cash, treasury, and fees, while maintaining acceptable risk in accordance with the bank’s lending guidelines.
  • Source new-to-bank asset relationships within the IBG 4 segment, aligned with Bank Lending Policy, and ensure their sanction and disbursement in liaison with customers, Risk, and Operations.
  • Cross-sell asset, trade, cash, and treasury products, and achieve individual budgeted revenues across product parameters.
  • Ensure net interest income and fees across the portfolio, establish regular revenue streams through cross-selling, and increase the branch’s profitability.
  • Conduct due diligence when onboarding new asset relationships and onboard clients with an account plan detailing revenue potential, risks, and mitigants.
  • Grow customers’ wallet share by identifying opportunities to cross-sell other bank products.
  • Monitor the portfolio, keep delinquencies at zero, and ensure timely account renewals.
  • Provide regular feedback to credit and portfolio teams about client business developments; work with the monitoring team on early warning signals and take appropriate action.
  • Track customers’ businesses, report early warning signals, and ensure credit covenants and conditions are consistently met.
  • Adhere to KYC/AML requirements and provide MIS to the central team within stipulated guidelines.
  • Complete assigned learning programs on time and comply with bank processes and policies.
  • Maintain contact with local business stakeholders, including existing and prospective clients, market leaders, chartered accountants, influencers, and industry associations, to stay informed about market practices and local intelligence.
  • Regularly report material information on business opportunities and industry or customer risk to senior functional management.
  • Execute the IBG 4 business strategy to increase market share and achieve top-line and bottom-line targets, focusing on portfolio diversification and reducing concentration risk.
  • Build DBS brand value and enhance the local network through marketing activities, collaborations, and events.
  • Support positive outcomes during country and group audits.

Desired Qualifications

  • Market knowledge and experience in the SME segment, particularly customer preferences and requirements.

About the Company

DBS Bank

Regional bank offering digital banking

DBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.

Company size
10,001+
Company stage
IPO
Headquarters
Singapore, Singapore
Founded
1968

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