San Francisco, CA, USA+1 moreMore locations: Los Angeles, CA, USA
HybridOne day in the office per week is required.
Business & StrategyBusiness Operations
About the job
Requirements
A high school diploma, or a combination of education and experience sufficient to perform the position's duties.
One year of progressive experience in administrative or program-related work.
Knowledge of problem identification, analysis, and evaluation.
Knowledge of problem-solving and conflict-resolution methods and techniques.
Knowledge of principles in the development and management of educational and other programs.
Knowledge of principles of web architecture and development tools.
Knowledge of computer information systems, including personal computer applications, word processing, and spreadsheet programs.
Knowledge of effective writing and verbal presentation.
Knowledge of coordination and operation of programs.
Working knowledge of State Bar offices and their functions, and general knowledge of other agencies and their interface with the State Bar.
Knowledge of computerized information and database recordkeeping systems.
Ability to apply department policies and practices to support program goals.
Ability to prioritize work assignments to meet program timelines.
Ability to operate modern office equipment, including computer hardware, software, and internet and web-based applications.
Ability to compile data and prepare narratives and reports.
Ability to appropriately respond to requests and inquiries from the public, State Bar members, or other departments.
Ability to communicate clearly and concisely, orally and in writing.
Ability to establish and maintain effective interpersonal relationships at all organizational levels and with the public.
Ability to maintain the confidentiality of information.
Ability to assess written documents and verbal requests, select alternatives, and make recommendations.
Responsibilities
Coordinate daily MCLE compliance desk operations in HubSpot, including monitoring volume and backlog to meet turnaround targets.
Review processes and maintain program transactions, records, and other documents.
Prepare and maintain statistical data, reports, correspondence, and special studies, and conduct research.
Provide input in developing and evaluating program policies and procedures, and propose changes to methods of operation.
Develop and monitor the annual budget in assigned areas and create financial and programmatic reports.
Train other staff in program procedures.
Coordinate activities with other State Bar departments and outside agencies, and respond to inquiries from attorneys and the public.
Design, create, remediate, and place MCLE content on the State Bar website.
Perform professional work supporting State Bar programs and services that involves knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures.
Coordinate the development of publicity, materials, speakers, registration, and programs for various State Bar events.
Prepare meeting site operations, including schedules of events and timelines, communicate program requirements, and assist with facility negotiations.
Desired Qualifications
A college degree.
Office of Professional Competence
Annual Salary Range: $83,390 - $111,175
FLSA Non-Exempt / Union Represented
This position requires one day in the office per week.
The Office of Professional Competence (OPC) is seeking a Program Coordinator to join the team in the San Francisco or Los Angeles office. The annual salary for this role is $83,390 to $111,175. This position has a weekly in office requirement. This role coordinates the daily operations of the State Bar's Minimum Continuing Legal Education (MCLE) compliance desk. The ideal candidate will have strong writing skills, effective customer service experience, and the ability to compile data and make recommendations.
About the Office The Office of Professional Competence (OPC) helps California attorneys practice law ethically. OPC develops and maintains resources that facilitate compliance with ethical duties. The office administers the MCLE program and a telephone call center called the Ethics Hotline, and conducts preventative education and outreach. The office also supports key committees and working groups that provide ethics guidance and address policy and rule changes, certifies Lawyer Referral Services, and oversees the support side of the Lawyer Assistance Program.
About the Role Under general direction, the Program Coordinator performs professional administrative coordination supporting the MCLE compliance program. Duties may include:
Performing professional work that involves the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures
Coordinating daily MCLE compliance desk operations in HubSpot, including monitoring volume and backlog to meet turnaround targets
Reviewing processes and maintaining program transactions, records, and other documents
Preparing and maintaining statistical data, reports, correspondence, and special studies, and conducting research
Providing input in developing and evaluating program policies and procedures, and proposing changes to methods of operation
Developing and monitoring the annual budget in assigned areas and creating financial and programmatic reports
Training other staff in program procedures
Coordinating activities with other State Bar departments and outside agencies, and responding to inquiries from attorneys and the public
Designing, creating, remediating, and placing MCLE content on the State Bar website
Program Coordinator Definition
Under general direction, the Program Coordinator performs professional administrative coordination and development of activities supporting assigned State Bar programs.
Distinguishing Characteristics The Program Coordinator classification is distinguished from the higher-level Program Analyst in that the Program Coordinator is focused on administrative coordination. In contrast, the Program Analyst is the professional class providing analytical expertise regarding programmatic or functional systems and procedures. It exercises a higher degree of independent judgment and performs more complex work.
Examples of Essential Duties Duties may include, but are not limited to, the following:
Performs professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures.
Reviews processes and maintains program transactions, records, and other documents; assists in preparing and maintaining statistical data, reports, correspondence, and special studies; and conducts research.
Provides input in developing and evaluating program policies and procedures, evaluates, and proposes changes concerning the methods of operation.
Responsible for developing and monitoring the annual budget in assigned areas and creating financial and programmatic reports.
May train other staff in program procedures to ensure the proper level of support for ongoing activities of the department.
Represents the State Bar at programs and functions, coordinates activities with other State Bar departments and outside agencies, and responds to inquiries from attorneys and the public.
Coordinates the development of publicity, materials, speakers, registration, and programs for various State Bar events.
Designs, creates, remediates, and places content materials on the State Bar website.
Prepares meeting site operations, including a schedule of events and timelines, communicates program requirements, and assists with facility negotiations.
May perform several other similar or related duties that may not be specifically included within this position description but are consistent with the general level of the job.
Employment Standards Knowledge of:
Problem identification, analysis, and evaluation.
Problem-solving and conflict‑resolution methods and techniques.
Principles in the development and management of educational and other programs.
Principles of web architecture and development tools.
Computer information systems, including personal computer applications, word processing, and spreadsheet programs.
Principles of effective writing and verbal presentation.
Coordination and operation of programs.
Working knowledge of the State Bar Offices and their functions and general knowledge of other agencies and their interface with the State Bar.
Computerized information and database recordkeeping systems.
Ability to:
Apply a department’s policies and practices to support program goals.
Prioritize work assignments to meet program timelines.
Operate modern office equipment, including computer hardware, software, and internet and web‑based applications.
Compile data and prepare narratives and reports.
Appropriately respond to requests and inquiries from the public, State Bar members, or other departments.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective interpersonal relationships at all organizational levels and with the public.
Maintain the confidentiality of information.
Assess written documents and verbal requests, select alternatives, and make recommendations.
Minimum Qualifications: Education: High school diploma; college degree preferred or a combination of education and experience sufficient to perform the position's duties. Experience: One (1) year of progressive experience in administrative or program-related work.
Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar’s selection process for this classification.
Unit: General/Confidential FLSA: Non-Exempt
About the State Bar
The State Bar of California’s mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system.
Our Values
Clarity | Investing in Our People | Excellence | Respect | Growth Mindset
We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect. Learn more about our commitment to DEI.