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All Accor

Global hotel management, franchising, loyalty program

Waiter

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timeSintra, PortugalNo salary listedIn-person

About the Job

Requirements

  • The candidate must have strong communication and interpersonal skills.
  • The candidate must be able to work effectively in a fast-paced, team-oriented environment.
  • The candidate must have a strong customer-service orientation and a friendly, positive attitude.
  • The candidate must have basic mathematics skills to handle financial transactions.
  • The candidate must be proficient in English and Portuguese.
  • The candidate must know food-safety and hygiene practices.
  • The candidate must have the physical stamina to stand for long periods and carry food and beverage trays.
  • The candidate must be flexible to work various shifts, including nights, weekends, and holidays.
  • The candidate must have a secondary-school diploma or equivalent.
  • The candidate must be familiar with Portuguese cuisine and local dining customs.

Responsibilities

  • Welcome customers warmly.
  • Manage orders and the team.
  • Present menus, make recommendations, and answer questions about menu items.
  • Accurately enter food and beverage orders using the point-of-sale system.
  • Serve food and beverages promptly and professionally.
  • Ensure tables are properly set and the dining area is clean and organized.
  • Process payments and handle cash and credit-card transactions.
  • Respond to customer concerns and resolve issues promptly and courteously.
  • Stay informed about menu items and changes to offerings.
  • Comply with food-safety and hygiene regulations.
  • Help with supporting tasks, such as restocking supplies and cleaning assigned areas.

Desired Qualifications

  • Previous experience in food service or hospitality is preferred.
  • Food-handling certification is an advantage.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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