Davies North America

Global insurance professional services and tech

Employers’ Liability/Public Liability Claims Handler

Claims AdjudicationUpdated on Nov 13

Full-timeStoke-on-Trent, UKNo salary listed

About the Job

Requirements

Experience handling injury claims, with experience in an insurance and/or legal environment expected.
Experience with policy wording and terms and conditions.
Knowledge of insurance and the insurance market.
Knowledge of how to value an injury claim.
Knowledge of reserving philosophies.
Knowledge of Civil Procedure Rules and the Claims Portal.
Good communication skills at all levels.
Excellent customer service.
Ability to work as part of a team.
Ability to demonstrate adaptability and flexibility.
Good planning and organisational skills.
Good IT skills.

Responsibilities

Establish whether cover is in place for each claim.
Record all claims on the digital claims handling system.
Investigate liability claims from the desk or by instructing loss adjusters.
Make decisions on liability.
Negotiate claim settlements.
Ensure compliance with legal timescales and client service-level agreements.
Build relationships with external clients and stakeholders.
Handle Employers’ Liability, Public Liability, and Products claims from inception to conclusion, proactively and in accordance with the insurer’s claims-handling philosophy.
Provide a quality claims service on behalf of clients and insurers.

Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurer’s claims handling philosophy.
The team is responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer, handling EL/PL/Products claims from the cradle to the grave ensuring claims are handled on a proactive basis in accordance with the insurers claims handling philosophy.

To establish if cover is in place for the claim.
To record all claims on the digital claims handling system.
To investigate all liability claims either from the desk or by instructing loss adjusters.
To make the decision on liability.
To negotiate settlement of the claim.
To ensure compliance with all legal timescales and client SLA’s.
To build relationships with external clients and stakeholders.
Experience of policy wording and terms and conditions.
Knowledge of insurance and the insurance market.
Knowledge of how to value an injury claim.
Knowledge of reserving philosophies.
Knowledge of Civil Procedure Rules and the Claims Portal

This role would suit candidates who have experience in handling any type of injury claims and have experience of working in an insurance and/or legal environment would be expected
Other desirable attributes include:

Good communications skills at all levels
Excellent customer service.
The ability to work as part of a team.
Must be able demonstrate adaptability and flexibility.
Good planning and organisational skills.
Good IT skills

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About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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