S

Starbucks

Runs coffeehouses and licenses its coffee brand

Systems Analyst 2 - Collaboration Engineering, Business Systems

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeNashville, TN, USANo salary listed

About the Job

Requirements

  • At least 3 years of experience in systems analysis, platform administration, software asset management, technology operations, financial analysis, procurement, or a related field.
  • Experience supporting enterprise software-as-a-service, collaboration, productivity, or business technology platforms.
  • Experience with software audits, user reviews, license reconciliation, utilization reporting, or software asset management practices.
  • Experience supporting vendor contracts, budgets, forecasts, purchase orders, invoices, software renewals, or related financial processes.
  • Ability to organize and analyze financial, licensing, contractual, and operational information from multiple sources.
  • Experience gathering requirements, documenting processes, troubleshooting operational issues, and coordinating resolution across teams and vendors.
  • Ability to manage multiple assignments, work independently on defined responsibilities, and seek guidance for complex or high-impact issues.

Responsibilities

  • Support the administration, configuration, governance, and operation of enterprise artificial intelligence, collaboration, and productivity platforms.
  • Provide operational support, troubleshoot issues, maintain documentation, and coordinate escalations with engineering teams and vendors.
  • Conduct software audits, user access reviews, and utilization reviews; coordinate license assignment, reclamation, compliance, and cost optimization activities.
  • Maintain accurate inventories of software products, subscriptions, licenses, users, contracts, renewals, and related technology assets.
  • Manage vendor contracts, purchase orders, invoices, billing records, and renewal calendars in partnership with Sourcing, Finance, Legal, Procurement, and Accounts Payable.
  • Track actual and forecasted spending against approved budgets; identify variances, billing discrepancies, risks, and savings opportunities.
  • Prepare reports and dashboards for license utilization, adoption, compliance, spending, and forecasted demand.
  • Gather requirements, improve operational processes, and partner across Product, Engineering, Security, Compliance, Infrastructure, Finance, Sourcing, Support, and business teams.

Desired Qualifications

  • Experience with Microsoft 365, Microsoft Teams, SharePoint Online, M365 Copilot, Slack, Smartsheet, Miro, Zoom, Jira, Confluence, Google Workspace, or similar platforms.
  • Experience with software asset management, procurement, contract management, financial management, or purchasing systems.
  • Experience creating reports or dashboards using Microsoft Excel, Power BI, or comparable tools.
  • Familiarity with Power Platform, workflow automation, identity and access management, platform governance, security, or compliance concepts.
  • Experience supporting technology services in a large, complex, or global organization.
  • A bachelor's degree in information systems, business, finance, supply chain, technology, or a related field, or an equivalent combination of education and relevant experience.

About the Company

Starbucks

Runs coffeehouses and licenses its coffee brand

Starbucks runs coffeehouses around the world that serve espresso drinks, brewed coffee, tea, and food, and it roasts the arabica coffee its stores sell. It grew from a single Seattle shop selling beans into the world's largest coffeehouse chain, and it helped make Italian-style espresso drinks such as lattes an everyday habit in the United States. Customers order at the counter, at drive-throughs, or ahead through the Starbucks app, whose rewards program trades points for free drinks and food. The company earns money from cafés it operates itself and from fees paid by licensed stores in places such as airports and grocery stores. Starbucks was founded in 1971 and is based in Seattle.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1971

Recently Posted Jobs

Explore more opportunities at Starbucks

See more jobs