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Cornell University

Research university in Ithaca, NY

Executive Staff Assistant - ILR Dean’s Office

Executive SupportConfirmed live in the last 24 hours
Full-timeIthaca, NY, USA$69.7k - $80.9k

About the Job

Requirements

  • An associate’s degree in business administration or a related field and three to five years of experience providing executive-level support are required.
  • Excellent written and verbal communication skills are required.
  • Proven ability to plan, organize, and coordinate multiple projects, manage events, and handle special assignments is required.
  • Outstanding organizational skills and attention to detail are required.
  • Ability to use sound judgment and logic to anticipate and solve existing or potential problems is required.
  • Ability to manage and prioritize multiple tasks simultaneously under pressure in a fast-paced office environment is required.
  • Ability to work independently and exercise discretion and independent judgment is required.
  • Ability to interact tactfully with diverse groups of individuals is required.
  • Experience managing complex calendars and coordinating complex travel arrangements is required.
  • Excellent computer skills, including expertise in Word, Excel, and PowerPoint, are required.
  • General database operating knowledge and internet search skills are required.
  • Excellent customer service skills are required.
  • Expertise in Outlook email and calendar is required.
  • Ability to persuade others to collaborate in completing work and meeting deadlines is required.
  • Knowledge of and adherence to university policies and procedures are required.
  • Ability to maintain confidentiality is essential.
  • Prior supervisory experience and skills are required.
  • Ability to work with some flexibility in work hours is required.
  • Some travel is required.
  • Experience in or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing is required.
  • Demonstrated skill in understanding cultural differences is required.
  • A cover letter and resume outlining the applicant’s interest and alignment of experience and goals with the role are required for consideration.

Responsibilities

  • Manage the Dean’s complex calendar, scheduling priorities, and daily workflow.
  • Prepare agendas, briefing materials, presentations, reports, and correspondence.
  • Monitor action items, commitments, and follow-up activities on behalf of the Dean.
  • Attend meetings, record minutes, and prepare status reports.
  • Analyze incoming communications and determine appropriate handling and distribution.
  • Support the Dean’s teaching, research, and academic activities.
  • Maintain highly sensitive files and records confidentially.
  • Coordinate faculty review, promotion, and tenure-related administrative processes.
  • Lead and support special projects assigned by the Dean.
  • Develop and manage project plans, timelines, and deliverables.
  • Coordinate efforts across multiple departments, locations, and stakeholder groups.
  • Track deadlines and ensure timely completion of key initiatives.
  • Support annual reporting, goal-setting processes, conflict-of-interest disclosures, and other administrative activities.
  • Serve as a key communication hub for the Dean’s Office.
  • Build and maintain relationships with faculty, staff, students, alumni, advisory council members, donors, corporate partners, government representatives, and labor organizations.
  • Draft professional communications for a variety of audiences.
  • Coordinate information flow between the Dean and internal and external stakeholders.
  • Coordinate complex travel arrangements and itineraries.
  • Prepare and manage travel reimbursements and related documentation.
  • Monitor office budgets, event expenses, and financial transactions.
  • Coordinate contracts and logistical arrangements for meetings and events.
  • Support financial processes associated with Dean’s Office operations.
  • Lead the planning and logistics for high-profile meetings, conferences, receptions, and special events.
  • Coordinate invitations, registration, communications, materials, and event operations.
  • Partner with faculty, staff, alumni, donors, and university leaders to ensure successful event execution.
  • Support in-person and virtual events.
  • Help oversee the day-to-day operations of the Dean’s Office.
  • Provide guidance and support to administrative and student staff.
  • Foster a collaborative, inclusive, and service-oriented team culture.
  • Support staff development, training, and performance management activities.

Desired Qualifications

  • A bachelor’s degree and a minimum of six years of experience in an executive office setting.
  • Prior office experience in a teaching- and research-based setting.
  • Knowledge of labor relations or workplace issues.
  • Experience with Faculty Center, Canvas, PeopleSoft, and ADW (Automated Data Warehouse).
  • Knowledge of Cornell University travel and reimbursement system (Concur), Kuali Financial System and payment request systems, Salesforce, 25Live Event Planner, and Kissflow.
  • Knowledge of the eShop purchasing system.
  • Prior experience working with HTML or other web development tools.

About the Company

Cornell University

Research university in Ithaca, NY

Cornell University is a privately endowed research university and New York's federal land-grant institution, based in Ithaca, New York, with education, research, and public-engagement programs.

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