Principal Technical Program Manager
Amazon
Principal Technical Program Manager
Amazon
Sells products online and rents cloud computing
Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and the processes that run the global network of fulfillment centers that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We use innovative technologies to simplify the process by taking advantage of materials handling automation, mathematical optimization, computer vision, robotics, and machine learning. Our highly scalable distributed systems are designed to handle billions of transactions a year.
Amazon Quick Commerce is scaling a new class of high-velocity, short-cycle fulfillment model, fed by distribution hubs that ensure placement and availability of inventory to match the business needs. Hubs introduce fundamentally new fulfillment patterns for perishable and non-perishable selection.
AFT is seeking a **Principal Technical Program Manager** to own the end-to-end technology roadmap for Quick Commerce Hub distribution. Operating at the intersection of ambiguity and scale, you will identify critical architectural gaps across portfolios, drive convergence and enable rapid Hub launches across IN, MENA, and other markets. You will work across AFT portfolios spanning Inbound, Outbound, Replenishment, Pick and partner with Amazon Now Product, Operations, SCOT, Robotics, Transportation, and other organizations to define investment priorities, standardization strategies, and innovation opportunities.
This high-visibility role requires complete independence, strong technical judgment, and the ability to influence senior leadership on architectural and business strategy. You will represent AFT in cross-organizational planning and reporting forums for these critical programs, provide clear and timely status including decisions, tradeoffs, and escalations, and ensure Hub is never the bottleneck to the Quick Commerce business.
Key job responsibilities
Your day-to-day responsibilities will include:
**Strategic Portfolio & Roadmap Ownership**
- Own the AFT OB technology roadmap for Quick Commerce Hub
- Drive Goals, Metrics and track delivery progress.
**Complex Problem Solving in Ambiguous Domains**
- Solve intrinsically complex problems
- Define technical requirements for new capabilities
**Cross-Organizational Influence & Execution**
- Coordinate across AFT Outbound and partner orgs (Amazon Now Product, Operations, Sortation, Robotics, SCOT, Transportation)
- Own joint execution mechanisms with Amazon Now: UAT and launch readiness, deployments
**Leadership & Mentorship**
- Mentor TPMs and engineers, participate in Principal TPM promotion assessments, and educate the TPM and engineering communities through internal conferences and knowledge sharing.
- 8+ years of technical product or program management experience
- 10+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 8+ years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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