Workforce Specialist

Starting Salary: $55,857 - $56,966. Commensurate with experience
Hours: 35 hours per week
Location: Markham
Employment Type: Full-time – maternity leave coverage contract until March 31, 2027 
Start Date: As soon as possible
Vacancy Type: Existing position
 
About JVS Toronto
At JVS Toronto, we believe everyone deserves the opportunity to build a meaningful career. Since 1947, we’ve empowered thousands of individuals each year through employment, career development, and assessment services across Toronto and York Region. We also partner with businesses to help them find the talent they need to succeed.

As a registered charity, we’re proud to offer many of our services at no cost, thanks to generous funding. Learn more about our impact: www.jvstoronto.org.

Why Join Us?
•    Generous Time Off – Start with three weeks of paid vacation, plus paid sick time, personal wellness days, and family-related leave, to support a healthy work–life balance.
•    Benefits & Pension Plan – Access a health and dental benefits plan, an Employee Assistance Program, and a defined benefit pension plan with employer contributions. 
•    Inclusive & Supportive Culture – Join a collaborative and inclusive organization committed to diversity, equity and belonging.
•    Additional Perks – Access corporate discounts and other programs that support your overall well-being.

Eligibility for benefits, pension and time-off programs varies by employment status.

About the Program
The JVS Integrated Employment Services (IES), funded by MLITSD and managed by WCG, provides employment services to unemployed individuals of all ages, financial backgrounds and skills to help them gain and retain employment within their field or a related field.  To achieve its goal, the program provides a range of services including one-on-one employment counselling, employment workshops, job development/placement services and job retention supports.  In addition, IES collaborates with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services. Our Workforce Specialist (WFS) team is dedicated to developing relationships with employers to secure job opportunities.
 
As a Workforce Specialist you will: 

• Proactively engage in prospecting and cold-calling activities, using a variety of sales and job development techniques to generate qualified job leads.
• Promote the value of our programs and services to businesses, focusing on acquiring new employer accounts and building ongoing employer relationships.
• Prioritize direct job placements for existing clients and work with employers to coordinate subsidized placements.
• Facilitate and contribute to at least one employer-focused event per month, such as a job fair, hiring event, or employer information session.
• Maintain employment retention outcomes in accordance with established KPIs, providing ongoing assistance to support work-related challenges.
• Conduct employer research and labour market planning to generate job leads aligned with employer needs and client employment goals.
• Connect clients with available opportunities through group facilitation, including cold-calling sessions, strategies for accessing the hidden job market, and other employer engagement activities.
• Develop partnerships with community and culturally specific organizations to strengthen outreach and support outcomes.
• Maintain accurate, timely, and confidential records across multiple CRM systems.

 
Minimum Qualifications & Experience:  

• College diploma in Sales, Marketing, or a related field, or equivalent experience. New graduates are welcome.
• Comfortable with lead generation, cold calling, presentations, and negotiation.
• Outgoing, with excellent communication and relationship-building skills.
• Ability to leverage sales and business development techniques to achieve targets.
• At least one year of experience in sales, outreach, staffing, and/or telemarketing is an asset.
• Experience working with diverse populations is an asset.
• Interest in supporting individuals in a nonprofit environment.
• A clear Criminal Record and Judicial Matters Check is required.

Nice to Have:

• A valid Ontario driver’s license and access to a vehicle would be an asset, as local travel is required