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H&M

Global fast-fashion retailer of affordable clothing

Department Manager

Retail Store ManagementPosted on Nov 7
Full-timeLiptovský Mikuláš, SlovakiaIn-person

About the Job

Requirements

  • Experience leading and operating in a retail environment.
  • Expertise in sales planning, analysis, and follow-up evaluation using customer-oriented tools and reporting.
  • Ability to inspire, coach, and develop teams while embodying company values and culture.
  • Ability to work in a dynamic, collaborative, solution-focused environment.
  • Ability to create excellent customer experiences and actively support product sales.
  • Interest in fashion trends, commercial potential, and competitor analysis to support sales.
  • Strong communication skills, creativity, and curiosity.
  • Flexibility, analytical ability, results orientation, and good skills working with statistics and numbers.

Responsibilities

  • Lead the team in providing an exceptional customer experience by ensuring excellent operational and visual standards and actively supporting product sales.
  • Take responsibility for the performance of the store and department by analyzing sales results, identifying business opportunities, setting goals, and creating plans to optimize results, profit, and stock levels.
  • Manage team planning and scheduling and ensure smooth store opening and closing processes.
  • Recruit, onboard, and develop the team, supporting an inclusive and collaborative culture that encourages growth and innovation.
  • Monitor fashion trends, customer preferences, and competitors to maintain a competitive advantage.
  • Represent yourself and the brand positively in all customer interactions.
  • Ensure an overall omnichannel customer experience by actively promoting the customer loyalty program.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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