Pearson Test Center Administrator - Highlands College

• The Test Administrator position is required to:
• Provide secure exam delivery and superior customer service in a comfortable, friendly environment.
• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Other duties as assigned.

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
• Must be comfortable in a quiet testing environment, including the ability to hear soft voices and see details from a distance.

• Three years of customer service experience
• Intermediate experience in Microsoft Office (Word, Excel and Outlook) and IT troubleshooting skills
• Experience proctoring or invigilating exams is highly preferred.

• Must be able to lift up to 20 lbs. with reasonable accommodation

• Cover letter addressing qualifications,
• Resume
• Contact information for 3 professional references. 

Application Requirements

For full consideration application materials must be complete.

Any offer of employment is contingent upon a satisfactory criminal background check.

Equal Opportunity Employer Statement

Montana Tech is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University's mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged. Montana Tech makes accommodation for any known disability that may interfere with an applicant's ability to compete in the hiring process or an employee's ability to perform the duties of the job. In compliance with the Montana Veteran's Employment Preference Act, Montana Tech provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans.

Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at Montana Tech as legally required (e.g., Form I-9). Montana Tech will require proof of authorization to work in the United States before final hiring.

• Due to the September 19, 2025 Presidential Proclamation and related guidance from USCIS and the Department of State, the University may be limited in its ability to offer H-1B sponsorship. At this time, we are unable to sponsor new H-1B visas that require payment of the additional fee introduced by the Proclamation.

Veterans Employment Preference

To claim veteran's preference please complete the employment (veteran's) preference form located on the employment page and email to [email protected]. You must include the job title of the position in which you are applying.

Download Employment (Veteran's) Preference Form (PDF)

Request an Accommodation

To request an accommodation for the application or interview, please contact Cathy Isakson at 406-496-4380 or email [email protected]

Why Work at Tech?

Help meet the changing needs of society by providing a transformative student experience by helping develop leaders for tomorrow by advancing science, engineering and technology.

Benefits Package

In addition, Montana Tech offers an attractive benefits package* which includes:

• Medical, Dental, and Vision Insurance with low deductibles and comprehensive coverage.
• Generous employer contribution toward monthly health care benefits worth $6.08 per hour.
• 5.9% retirement employer contribution for eligible employees
• 11 Holidays per year
• 3 weeks of Annual Leave to start
• Generous sick leave policy that can be used for sick children, doctor and dentist appointments as well as bereavement.
• 6 credits of coursework free per year (fees not included)
• Life and Disability Insurance
• Reduced tuition for dependents after 4 months of employment for eligible employees
• Employee Assistance and a Wellness Program
• Optional Retirement Plan for eligible employees
• Possible remote work days with supervisor approval and eligible positions.

*Benefits are dependent on position type and terms and conditions of eligibility.

About Montana Tech

Montana Technological University, Butte Montana, is nestled in the Heart of the Rocky Mountains along the Continental Divide, where I-15 and I-90 intersect. We are home to the largest National Historic District in the country. Montana Tech is a special focus institution with a reputation for excellence and value. Montana Tech is ranked #1 in the nation by CollegeNET.