Tyler Technologies

Builds software and payment tools for governments

Associate Project Manager

Project ManagementConfirmed live in the last 24 hours

Full-timeFrankfort, KY, USANo salary listedIn-person

About the Job

Requirements

One to three years of project management experience leading project teams, as a member of an Information Technology Project Management Office, or as an individual contributor within an Information Technology department.
Understanding of project management best practices using multiple methodologies.
Experience with e-commerce projects, specifically online payment engines and/or credit card transactions.
Bachelor’s degree or higher in Engineering, Computer Science, or another related scientific, technical, or business discipline.
Basic understanding of the full software development life cycle and its methodologies, including Waterfall and Agile.
Understanding of risk and issue management, including strategies for identifying, tracking, and mitigating risks.
Strong customer service background or mentality.
Demonstrated effective group facilitation skills.
Ability to identify and understand complex problems or issues and develop effective solutions.
Ability to work independently and in a team environment.
Ability to handle multiple tasks, prioritize, and meet deadlines.
Exceptional written and verbal communication skills.

Responsibilities

Manage project activities to achieve stated project goals, objectives, budgets, and schedules.
Develop project documentation, including task orders or work orders, statements of work, requirements and specification documents, comprehensive project management plans and associated sub-plans, deployment plans, and lessons-learned documents.
Work with cross-functional teams to identify, articulate, and mitigate project issues and risks.
Proactively manage internal project teams and, when necessary, consultants and external vendors.
Manage resource allocations, resource scheduling, and inter-project and external project dependencies.
Implement and execute stakeholder management and communication plans.
Create and deliver presentations on project goals and plans, including progress reports.
Analyze and report project metrics, including estimate to complete, earned value, profitability, project progress, issues, and risks.
Perform other project-management-related duties as requested to achieve organizational objectives.
Contribute to account management initiatives, including partner relationship development and cultivating new opportunities for deployed services.
Generate marketing activity reports.
Assist with customer service support for state agencies and association members.

Description

Tyler Technologies' Kentucky Enterprise is currently looking to hire an Associate Project Manager to work at our Frankfort, Kentucky location. At Tyler, our Project Managers are adept multi-taskers who can juggle multiple priorities, provide outstanding service to our customers, and work closely with stakeholders and technical teams to ensure they achieve an exceptional outcome. Our Project Managers are intimately familiar with the software development life cycle (SDLC) and know how to work in a fast-paced, challenging, software-driven environment. They create project plans, oversee necessary communication documents, direct and manage projects from beginning to end, follow processes and procedures, define project scope, goals, and deliverables, and collaborate with senior management and partner project team members.

The Project Manager manages projects, and ensures that they are delivered on time, within budget and to the customer’s expectations. Must be able to coordinate project requirements with stakeholders and have outstanding organizational and leadership skills. This should be coupled with an ability to understand the broader picture.

Responsibilities:

Manage all project activities to achieve stated project goals, objectives, budgets and schedules.
Develop key project documentation, including, but not limited to, task orders/work orders, statements of work, requirements and specification documents, comprehensive project management plans and all associated sub-plans, deployment plans, and lessons-learned documents.
Work with the cross-functional teams to identify, articulate, and mitigate project issues and risks.
Proactively manage internal project teams, and when necessary, consultants and/or external vendors.
Effectively manage resource allocations, resource scheduling, inter-project and external project dependencies.
Implement and execute comprehensive stakeholder management and communication plans.
Create and deliver presentations on project goals and plans, including progress reports.
Analyze and effectively report on project metrics – e.g., ETC, EV, profitability, project progress, issues and risks.
Perform other Project Management related duties as requested to achieve organizational objectives.
Contributes to account management initiatives, including partner relationship development and cultivating new opportunities for deployed services.
Other responsibilities assigned by manager.
Generate marketing activity reports.
Assist with customer service support for state agencies and association members.

Qualifications:

1-3 years of Project Management experience leading project teams, as a member of an IT Project Management Office (PMO), or as an individual contributor within an IT department.
Understanding of implementing project management best practices leveraging multiple methodologies.
Experience with E-Commerce projects, specifically online payment engines and/or credit card transactions
Bachelor’s Degree (or higher) in Engineering, Computer Science, or other related scientific, technical or business discipline.
Basic understanding of the full SDLC and SDLC Methodologies (Waterfall, Agile, etc.)
Understanding of risk and issue management including strategies related to identifying risks, tracking and mitigating risks.
Strong customer service background or mentality
Demonstrated effective group facilitation skills.
Ability to identify and understand complex problems/issues and develop effective solutions.
Ability to work well independently and in a team environment.
Ability to handle multiple tasks, prioritize and meet deadlines.
Exceptional written and verbal communication skills.

About the Company

Tyler Technologies

Builds software and payment tools for governments

Tyler Technologies builds software for governments and school districts, linking financial administration, courts, public safety, and services residents use online. Its applications connect agency records so staff can share information, manage cases, collect taxes, and coordinate work across departments. Agencies run the software in the cloud or on their own systems, while residents use related websites to submit forms, file court documents, and make payments. Tyler earns money through software subscriptions, payment transaction fees, maintenance, and implementation services, and was founded in 1966 with headquarters in Plano, Texas, United States.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Plano, TX
Founded: 1966

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