A career as a Branch Administrative Assistant at Private Banking 1859 means being the first point of contact for clients, visitors, and colleagues across several business groups. Your welcoming approach, organisational skills, and ability to keep a shared workplace running smoothly will have a direct impact on the experience we provide.

As this role is responsible for reception and welcoming clients and visitors, you’ll work on-site, Monday to Friday, from 8:30 a.m. to 5:00 p.m.

Your job

Welcome clients, visitors, and colleagues, direct them to the appropriate person or space, and provide a professional and attentive experience.
Prepare reception areas, client lounges, meeting rooms, and shared spaces each day to ensure they are clean, organised, and ready to welcome clients.
Coordinate meeting room bookings, temporary workstations, access cards, catering services, and logistics for meetings and activities.
Manage office supplies, business cards, mail, courier services, and inventory required to support day-to-day operations.
Provide first-level support for technology, telecommunications, and facility-related requests, and work with internal teams, vendors, and property management partners to resolve issues.
Support office administration activities, including building service requests and the organisation of Health and Safety Committee meetings.

Your team

Private Banking 1859 provides personalised services to high-net-worth and ultra-high-net-worth clients. Its integrated offering includes personal and commercial banking, wealth management, estate planning, and tax strategies.

Within Client Services, you’ll support a shared workplace environment that may accommodate approximately 165 colleagues from several business groups. You’ll report to the Manager, Client Services, Private Banking 1859. Our team stands out for its collaborative and multidisciplinary approach and its focus on providing a consistently professional and welcoming experience.

This position is a great opportunity to gain experience in a corporate and financial services environment. It provides exposure to several teams and opportunities to build your internal network. Structured onboarding, introductions to teams, and regular one-on-one meetings will support your integration and development.

National Bank values continuous development and internal mobility. Our personalised training programs, based on learning by doing, help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre, and coaching and mentoring support are available to you at all times.

Prerequisites

College diploma, university degree, or an equivalent combination of education and experience
Experience in administrative support, reception, hospitality, office coordination, or client service
Experience coordinating meetings, events, or services for internal or external clients
Proficiency with Microsoft 365 applications, including Word, Excel, Outlook, and Teams
Experience managing office supplies, facilities, vendors, or workplace services, an asset
Knowledge of workplace health and safety practices and security protocols, an asset

Languages:

English

National Bank of Canada

Branch Administrative Assistant

About the Job

Requirements

Responsibilities

Desired Qualifications

About the Company

National Bank of Canada

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