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Costco France

Assistant Audioprothésiste

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
ContractPontault-Combault, FranceNo salary listedIn-person

About the Job

Requirements

  • A first experience in the audioprothésiste profession is an advantage.
  • Training as an audioprothèse technical assistant or equivalent is strongly recommended.
  • The role requires interpersonal skills, rigor, and discretion in handling data.

Responsibilities

  • Provide a warm and courteous welcome to members and a high level of service.
  • Answer calls at the audioprothèse center, assist members at the counter, schedule appointments, and answer questions about services.
  • Register orders.
  • Collect payments and manage cash movements, including accepting exact payments, providing change when necessary, and processing payments according to procedures.
  • Provide after-sales service when needed and in accordance with established procedures.
  • Ship new orders and repair requests, and verify that received items match invoices and original purchase orders.
  • Assemble new hearing aids, add a receiver if needed, check that the device works, and charge accessories.
  • Follow infection-control standards and privacy and confidentiality requirements.
  • Perform the role in accordance with standards and competency and activity frameworks established by the Ministry of Health.
  • Maintain complete, compliant, and relevant records and ensure required documents, such as prescriptions, are present.
  • Transmit appropriate information to social security and social protection organizations when necessary.
  • Call members to schedule follow-up and fitting sessions, including placement and adjustment, and arrange collection of items.
  • Carry out marketing within the audioprothèse center and outside the warehouse club to increase sales, following the department manager's plans.
  • Order supplies needed for the audioprothèse center.
  • Advise members on routine equipment care and resolve comfort or fitting-control issues as needed, including changing batteries, maintaining, and cleaning equipment.
  • Ensure ongoing compliance with safety instructions and internal procedures, particularly storage procedures, and keep work areas clean.
  • Clean the audioprothèse center when necessary.
  • Store merchandise and supplies.
  • Contribute to the effective operation of the department and the warehouse overall.
  • Assist other warehouse departments when needed.

Desired Qualifications

  • Possession of a state audioprothésiste diploma is an advantage.

About the Company

Costco France

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