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LabCorp

Global life sciences R&D services

Key Account Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • High school diploma or equivalent.
  • Two years of previous outside sales or account management experience is preferred.
  • Experience in the healthcare industry.
  • Proven success managing a book of business.
  • Superior customer service skills and the ability to build trust-based relationships.
  • Effective written and verbal communication skills.
  • Ability to deliver results in a fast-paced, competitive market.
  • Time management and organizational skills.
  • Proficiency in Microsoft Office.
  • Ability to travel overnight as needed.
  • Valid driver's license and clean driving record.
  • Bilingual ability in English and Spanish is preferred.

Responsibilities

  • Educate, instruct, and upsell assigned and newly generated accounts in an assigned territory.
  • Act as a liaison between clients and the operations team regarding client needs.
  • Provide ongoing service and resolve problems for the customer base.
  • Retain customers by providing superior customer service.
  • Recommend client-focused solutions.
  • Manage day-to-day account operations for clients.
  • Work closely with senior sales representatives to grow the book of business.
  • Continuously provide educational material to clients.
  • Resolve customer-related issues in a timely manner.
  • Meet and exceed monthly retention and upsell goals.

Desired Qualifications

  • Bachelor's degree.

About the Company

LabCorp

Global life sciences R&D services

Labcorp provides global life sciences and healthcare R&D services, supporting pharma, biotech, and crop protection clients with testing, safety assessments, and regulatory submissions. It conducts studies ranging from basic physicochemical tests to complex inhalation toxicology and uses specialized facilities to evaluate inhaled substances and ensure regulatory compliance. Its global presence and integrated suite of services enable clients to move projects from early development to product approval within one organization. Labcorp aims to help clients bring safe, effective products to market efficiently, advancing human health and scientific research.

Company size
10,001+
Company stage
IPO
Headquarters
Burlington, VT
Founded
1976

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