Fire Sprinkler Service Sales Representative
No salary listed
Junior
Arkansas, USA
Remote
Sales & Account ManagementField Sales
About the job
Requirements
- Two or more years of experience in fire protection sales, fire sprinkler service, or fire sprinkler technical work are preferred.
- Knowledge of National Fire Protection Association codes and fire sprinkler systems is preferred.
- Experience reading construction drawings and inspection reports is a plus.
- Ability to lay out system additions independently.
- Existing relationships within Northwest Arkansas commercial markets are preferred.
- Strong communication and relationship-building skills.
- Self-motivation and strong organizational abilities.
- Ability to manage multiple opportunities and priorities.
- Professional appearance and customer-focused attitude.
- Comfort performing site walks and field evaluations.
- Proficiency with Microsoft Office, email, and customer relationship management systems.
- Strong follow-up and closing skills.
- Ability to walk job sites and climb ladders occasionally.
- Ability to lift up to 25 pounds periodically.
- Ability to work in indoor and outdoor environments.
Responsibilities
- Develop new service and inspection accounts throughout Northwest Arkansas.
- Maintain and grow relationships with existing customers, contractors, property managers, and facility owners.
- Generate proposals for fire sprinkler inspections, deficiency repairs, service calls, underground repairs, backflow testing, fire pump service, tenant improvements, and system upgrades and retrofits.
- Follow up on inspection deficiencies and convert recommendations into approved work.
- Conduct site visits to identify service opportunities and customer needs.
- Build and manage a pipeline of recurring service revenue opportunities.
- Meet or exceed monthly and annual sales goals.
- Serve as the primary point of contact for assigned customers.
- Build trust with facility managers, general contractors, property management groups, and business owners.
- Respond promptly to customer inquiries and service requests.
- Assist customers in understanding National Fire Protection Association compliance requirements and repair priorities.
- Maintain customer retention through communication and follow-up.
- Prepare accurate service quotes and repair proposals.
- Review inspection reports and technician findings to build repair scopes.
- Coordinate pricing with operations and management teams.
- Track proposal status and maintain organized sales activity records.
- Use customer relationship management software to document opportunities, calls, meetings, and forecasts.
- Coordinate with service scheduling and field personnel to ensure successful project execution.
- Assist in prioritizing emergency service work and customer expectations.
- Participate in sales meetings, planning sessions, and operational reviews.
- Support collection efforts on outstanding invoices when necessary.
- Grow recurring inspection and service revenue.
- Maintain strong customer retention.
- Consistently follow up on deficiency repairs.
- Build relationships with local facility managers and contractors.
- Help expand the company’s market presence throughout Northwest Arkansas.
Desired Qualifications
- Experience in fire protection sales, fire sprinkler service, or fire sprinkler technical work.
- Knowledge of National Fire Protection Association codes and fire sprinkler systems.
- Experience reading construction drawings and inspection reports.
- Existing relationships within Northwest Arkansas commercial markets.
About the company
SSI Fire & Safety Holdings, LLC is a private protection company that designs, installs, and services engineered safety systems to protect people and property. It works by assessing client needs, engineering tailored fire and life-safety solutions, and fitting and maintaining the systems on site. Compared with competitors, it emphasizes a dedicated ownership structure and a focus on delivering total protection—covering design, installation, and ongoing support—so clients receive a coordinated, one-stop solution. The company’s goal is to protect lives and property for clients by providing dependable, engineered protection systems that fit each unique situation.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Memphis, Tennessee
Founded
1986
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Simplify's Take
What believers are saying
- 2026 postings show hiring across Memphis, Lowell, Huntsville, and Tupelo.
- State Systems claims service coverage across Tennessee, Arkansas, Mississippi, and Alabama.
- Acquisitions page invites roll-ups, supporting continued inorganic growth into 2026.
What critics are saying
- Only 142 LinkedIn followers signal weak brand recognition despite 201-500 employees.
- SSI still needs many field hires in 2025-2026, exposing labor bottlenecks.
- Regional concentration in the Southeast ties revenue to one cyclical construction footprint.
What makes SSI Fire & Safety Holdings, LLC. unique
- State Systems founded in 1986 gives SSI a legacy regional platform.
- SSI spans Tennessee, Arkansas, Mississippi, and Alabama through nine offices.
- SSI combines fire protection, security, suppression, and industrial safety under one brand.
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Benefits
- 401(k) Company Match
- 401(k) Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Paid Vacation
- Paid Holidays
- Phone/Internet Stipend
- Health Savings Account/Flexible Spending Account
- Employee Assistance Program