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SSI Fire & Safety Holdings, LLC.

Designs and installs engineered life-safety systems

Fire Sprinkler Service Sales Representative

Field SalesConfirmed live in the last 24 hours
Full-timeArkansas, USA

About the Job

Requirements

  • At least 2 years of experience in fire protection sales, fire sprinkler service, or fire sprinkler technical work is preferred.
  • Knowledge of National Fire Protection Association codes and fire sprinkler systems is preferred.
  • Experience reading construction drawings and inspection reports is a plus.
  • Ability to lay out system additions independently.
  • Existing relationships within Northwest Arkansas commercial markets are preferred.
  • Strong communication and relationship-building skills.
  • Strong organizational abilities and ability to manage multiple opportunities and priorities.
  • Professional appearance and customer-focused attitude.
  • Comfort performing site walks and field evaluations.
  • Proficiency with Microsoft Office, email, and customer relationship management systems.
  • Strong follow-up and closing skills.
  • Ability to walk job sites, occasionally climb ladders, and periodically lift up to 25 pounds.
  • Ability to work in indoor and outdoor environments.

Responsibilities

  • Develop new service and inspection accounts throughout Northwest Arkansas.
  • Maintain and grow relationships with existing customers, contractors, property managers, and facility owners.
  • Generate proposals for fire sprinkler inspections, deficiency repairs, service calls, underground repairs, backflow testing, fire pump service, tenant improvements, system upgrades, and retrofits.
  • Follow up on inspection deficiencies and convert recommendations into approved work.
  • Conduct site visits to identify service opportunities and customer needs.
  • Build and manage a pipeline of recurring service revenue opportunities.
  • Meet or exceed monthly and annual sales goals.
  • Serve as the primary point of contact for assigned customers.
  • Build trust with facility managers, general contractors, property management groups, and business owners.
  • Respond promptly to customer inquiries and service requests.
  • Help customers understand National Fire Protection Association compliance requirements and repair priorities.
  • Maintain customer retention through communication and follow-up.
  • Prepare accurate service quotes and repair proposals.
  • Review inspection reports and technician findings to build repair scopes.
  • Coordinate pricing with operations and management teams.
  • Track proposal status and maintain organized sales activity records.
  • Use customer relationship management software to document opportunities, calls, meetings, and forecasts.
  • Coordinate with service scheduling and field personnel to ensure successful project execution.
  • Assist in prioritizing emergency service work and managing customer expectations.
  • Participate in sales meetings, planning sessions, and operational reviews.
  • Support collection efforts on outstanding invoices when necessary.
  • Grow recurring inspection and service revenue.
  • Maintain strong customer retention.
  • Consistently follow up on deficiency repairs.
  • Build relationships with local facility managers and contractors.
  • Help expand the company’s market presence throughout Northwest Arkansas.

Desired Qualifications

  • Experience in fire protection sales, fire sprinkler service, or fire sprinkler technical work.
  • Knowledge of National Fire Protection Association codes and fire sprinkler systems.
  • Experience reading construction drawings and inspection reports.
  • Existing relationships within Northwest Arkansas commercial markets.
  • The preferred target markets include healthcare, assisted living, industrial and manufacturing, warehousing and distribution, schools and universities, commercial real estate, retail and hospitality, and property management groups.

About the Company

SSI Fire & Safety Holdings, LLC.

Designs and installs engineered life-safety systems

SSI Fire & Safety Holdings, LLC is a private protection company that designs, installs, and services engineered safety systems to protect people and property. It works by assessing client needs, engineering tailored fire and life-safety solutions, and fitting and maintaining the systems on site. Compared with competitors, it emphasizes a dedicated ownership structure and a focus on delivering total protection—covering design, installation, and ongoing support—so clients receive a coordinated, one-stop solution. The company’s goal is to protect lives and property for clients by providing dependable, engineered protection systems that fit each unique situation.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Memphis, TN
Founded
1986

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