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Services for the Underserved

Offers services to underserved New Yorkers

Peer Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$47k - $51.5k /yr

About the Job

Requirements

  • A high school diploma or equivalent or higher is required.
  • Completion of an internship or comparable training in peer advocacy is required.
  • Experience providing advocacy services to people who are mentally ill and/or homeless is required.
  • Knowledge of counseling principles and methods for mental illness and substance use disorders is required.
  • Knowledge of treatment, rehabilitation, and community support programs as they relate to recipients, residents, families, and staff is required.
  • Ability to develop, evaluate, implement, and modify treatment interventions to meet individual recipients’ needs is required.
  • Ability to prepare accurate and timely reports is required.
  • Computer proficiency and good documentation skills are required.

Responsibilities

  • Conduct persistent and assertive outreach and engagement using strength-based approaches at known hangouts or hot spots within the transit system, during inpatient hospital admissions, or during emergency department visits.
  • Continuously assess participants’ health and social needs using conversational and observational assessments and formalized risk assessment tools for those identified as high risk.
  • Collaborate with the centralized SOR Hub to identify available housing and support participants through the housing process, including completing HRA 2010e, applying for housing, preparing for interviews, following up with housing providers, assisting with move-in, obtaining housing supplies, and learning the neighborhood.
  • Participate in hospital discharge planning meetings to identify appropriate community resources for returning patients.
  • Collect and report data as required, and work with the team leader, data analyst, and other SOS teams to use data to inform future care delivery.
  • After participants are housed, work with them and their housing providers to resolve clinical issues that affect their ability to manage and retain supportive housing.
  • Build relationships with community providers to ensure recipients connect with appropriate services as they transition back into the community.
  • Navigate appointments, including accompanying participants, providing travel training, reengaging them in community care, and addressing barriers to care.
  • Review documentation and conduct comprehensive psychosocial assessments to determine participants’ medical, psychiatric, housing, and other social needs in the community.
  • Obtain historical and collateral information from multiple sources to support participants’ behavioral and physical health needs.
  • Monitor, evaluate, and record participants’ progress toward care plan goals.
  • Attend and participate in team meetings and supervisory sessions.
  • Perform other related duties as assigned.

Desired Qualifications

  • New York State Certified Peer Specialist certification is preferred or required, as stated in the posting.
  • Experience working with homeless and/or precariously housed populations is preferred but not required.
  • Knowledge of homeless resources, New York City shelter systems, and Metropolitan Transportation Authority transit systems is a plus.
  • Past or current participation in behavioral health, substance services, or homeless services is preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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