Full-Time

Director of Marketing Operations

Confirmed live in the last 24 hours

Veeva Systems

Veeva Systems

5,001-10,000 employees

Quality and regulatory software solutions provider

Enterprise Software
Healthcare
Consumer Goods

Compensation Overview

$150k - $220kAnnually

+ Variable Bonus + Stock Bonus

Senior, Expert

Remote in USA

Category
General Marketing
Growth & Marketing
Required Skills
Business Analytics
Data Analysis
Excel/Numbers/Sheets
Requirements
  • Minimum 6+ years of experience in a marketing operations role or similar position
  • Experience in a fast-growth enterprise software (SaaS) or high-tech life science company supporting teams executing ABM and high-end enterprise sales
  • Successful history working with executive leadership, with emphasis on planning, strategy, and budget management
  • Proven technical, analytical, and quantitative skills coupled with practical communication skills (verbal and written) that enable translating complex data and/ or issues into productive discussions/actions at the executive and operational levels
  • Experience in the development and use of business analytics, key performance indicators, and dashboards
  • Experience in the use of third-party data sources for lead database building and augmentation
  • Advanced user of marketing automation systems such as Marketo
  • Strong working knowledge of CRM systems and sales processes
  • Understanding of critical technologies in the marketing technology stack
  • Advanced user of Microsoft Excel and PowerPoint
  • Excellent communication skills: verbal, written, presentation
  • Innovative, motivated, organized, high-energy team player
  • Process and quality orientation with extreme attention to detail
Responsibilities
  • Define business analytics and create dashboards and reports to support Marketing Operations and measure all aspects of the marketing lead generation engine: database cleanliness, campaign effectiveness, and overall business performance
  • Develop and manage the executive data set, including dashboards, reports, and analyses that accurately communicate Marketing effectiveness
  • Provide leadership and support to the marketing team in analyzing marketing performance data and making recommendations to optimize marketing performance
  • Establish efficiencies to streamline the daily operations of the Marketing Operations team. This includes but isn’t limited to improving documentation of important processes and definitions, providing career development and coaching to each member of the Marketing Operations team, and establishing a prioritization queue for managing tickets from internal stakeholders
  • Create a vision for Veeva’s Martech stack and how this provides reliable marketing operation data supporting dashboards, reporting, and operational insight
  • Oversight and support of our marketing automation tools including Marketo and the interactions with other integrated systems ensuring data quality and augmentation
  • Ongoing management of marketing best practices, maintenance of campaign, program, drip & nurture program performance
  • Optimize lead scoring and distribution methodology to ensure quality leads are passed to sales development and sales for qualification and increasing efficiencies and conversion rates
  • Create business and system processes ensuring data accuracy and timely synchronization of system databases
  • Create and manage marketing budget working across the team and providing timely updates of actuals against budget
  • Manage all marketing technology, data, and service vendors/partners in building a cohesive marketing technology platform
  • Partner closely with sales operations to ensure key marketing data is updated in our CRM for reporting, dashboards, and analytics
  • Provide exemplary service to internal customers such as sales, marketing program managers, and execs as needed

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Company Stage

IPO

Total Funding

$6.8M

Headquarters

Pleasanton, California

Founded

2007

Growth & Insights
Headcount

6 month growth

1%

1 year growth

3%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Veeva Compass Patient platform supports patient journey analysis and market sizing.
  • GenAI features in Vault CRM enhance field productivity with contextual task automation.
  • Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

What critics are saying

  • Manual processes in medtech content management risk compliance issues and market delays.
  • GenAI features in Vault CRM may face data privacy and security challenges.
  • Rapid product expansion could lead to integration challenges and customer dissatisfaction.

What makes Veeva Systems unique

  • Veeva Systems specializes in cloud-based software for the life sciences industry.
  • The company offers a subscription-based model ensuring continuous updates and improvements.
  • Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

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Benefits

Parental leave

PTO

Free food

Health, dental, & vision insurance

Gym membership reimbursement