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Career TEAM

Workforce development consulting with government software

Career Advisor

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeMcKinney, TX, USA$45k - $55k

About the Job

Requirements

  • A bachelor's degree or higher, or an equivalent combination of education and experience.
  • Strong communication skills and knowledge of community resources.
  • Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions.
  • Proficiency in Microsoft Word and Excel at a minimum, and ability to learn specialized databases and software systems.
  • Ability to work in varied settings with a culturally diverse customer base and demonstrate cultural sensitivity.
  • Ability to serve as a role model to customers and motivate them toward achieving goals.
  • Ability to meet and exceed set goals and objectives.
  • Interpersonal, time management, customer service, organizational, and oral and written communication skills.
  • Knowledge of the WIOA program and other workforce program requirements.
  • Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining confidentiality.
  • Time management skills to meet deadlines and work under pressure.
  • Knowledge of the local region and relevant partners.
  • Valid driver's license.

Responsibilities

  • Provide information and case management services to the community and eligible WIOA participants.
  • Collaborate with the Intake Specialist to complete intake and eligibility determinations for the workforce program.
  • Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods.
  • Serve as a liaison between workforce development programs and community partners.
  • Enter data into VOS and use and process clients through required participant information systems.
  • Guide job seekers through preparing individual employment plans based on their occupational goals.
  • Stay current on labor market trends and best practices.
  • Counsel clients on available job opportunities, training programs, and other services.
  • Refer individuals to appropriate services, training programs, or job opportunities, and follow up on those activities.
  • Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
  • Follow policies, procedures, and regulations related to eligibility documentation.
  • Maintain accurate individual case files for registered customers, ensuring each file contains required eligibility documents and meets compliance requirements.
  • Meet or exceed program benchmarks and participate in required staff events, including training, staff meetings, and individual supervision.
  • Complete required reports within the data management system.
  • Complete other duties and projects as needed for the success of the program.

Desired Qualifications

  • Bilingual or multilingual ability.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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