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Duke University

Private research university in Durham, NC

Staff Specialist

EducationPosted on Nov 11
Full-timeDurham, NC, USA$21.20 - $31.24 /yr

About the Job

Requirements

  • An Associate's degree or an equivalent combination of relevant education and experience is required.
  • Two to three years of experience working independently in an office, academic, healthcare, or educational environment is required.
  • Excellent written and verbal communication skills are required.
  • Strong organizational and administrative abilities are required.
  • Demonstrated attention to detail and accuracy is required.
  • The ability to work independently and collaboratively is required.
  • Strong customer service and relationship-building skills are required.
  • The ability to prioritize competing deadlines effectively is required.
  • Sound decision-making and problem-solving skills are required.
  • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, is required.
  • The ability to learn new technologies quickly is required.

Responsibilities

  • Serve as the primary administrative support resource for assigned preclinical courses.
  • Create and manage Canvas course sites, educational materials, assessments, remediation assignments, and learning resources.
  • Coordinate instructor, guest lecturer, and facilitator schedules and communications.
  • Welcome and support guest instructors and facilitate access to course materials.
  • Process instructor payments and maintain faculty instructional records.
  • Track faculty participation and personnel information to support accreditation requirements.
  • Coordinate classroom, laboratory, and breakout room setup for educational activities.
  • Manage student group assignments and scheduling for labs and small-group learning sessions.
  • Monitor instructional, laboratory, and office supply inventories and initiate purchasing requests as needed.
  • Attend curriculum and preclinical team meetings to support communication and workflow efficiency.
  • Deliver customer service to students, faculty, and external stakeholders.
  • Partner with the Preclinical Student Development Coordinator and faculty to maintain the preclinical academic calendar.
  • Support scheduling efforts to maximize efficiency, reduce conflicts, and align educational activities across the curriculum.
  • Proctor examinations and coordinate implementation of approved student testing accommodations.
  • Participate on departmental and program committees as assigned.
  • Provide front-desk and telephone coverage as needed.
  • Support program-sponsored events, ceremonies, and special initiatives, including Student Orientation, the White Coat Ceremony, graduation activities, student development programs, and other departmental events and projects.
  • Exercise sound judgment and maintain confidentiality when handling sensitive information.
  • Anticipate operational needs and proactively identify solutions.
  • Manage multiple priorities while meeting deadlines.
  • Adapt to changing priorities and program requirements with professionalism and flexibility.

Desired Qualifications

  • Experience supporting academic programs, higher education, healthcare education, or professional training environments.
  • Experience using learning management systems and educational technologies.
  • Experience coordinating events, schedules, and multiple stakeholder communications.
  • Preferred technology experience with Canvas, Qualtrics, Panopto, Examplify, Microsoft Teams, and SharePoint.

About the Company

Duke University

Private research university in Durham, NC

Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.

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