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OpenObserve

Open-source platform for logs, metrics, traces

Enterprise Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 4 years of full-cycle business-to-business software sales experience, including at least 2 years closing new logos in enterprise accounts.
  • A multi-year track record of meeting or exceeding quota, with specific new-logo wins and the ability to explain the sales approach, stakeholders, and deal challenges.
  • Experience selling developer tools, infrastructure, cloud, or observability solutions to engineering and platform organizations and engineering leaders.
  • Ability to manage multi-stakeholder deals, including security reviews, procurement, and legal redlines.
  • Ability to prospect independently and build pipeline from scratch without relying on inbound volume.
  • Ability to discuss Kubernetes, cloud costs, log pipelines, and monitoring architecture without needing to write code.
  • Ability to present cost models to CIOs or CFOs and discuss technical topics with site reliability engineering leads.
  • Ability to study accounts deeply, ask effective questions, and assess deal viability.
  • Comfort working in an early-stage environment with ambiguity and developing processes.
  • A track record of value-based selling.

Responsibilities

  • Own and maintain a written plan for a defined territory of enterprise accounts, prioritizing by observability spend, incumbent renewal dates, and existing open-source usage.
  • Generate most of the sales pipeline through executive outreach, events, community, and partners, and coordinate account-based plays with the sales development representative team.
  • Build relationships across account stakeholders, identify the champion and economic buyer, and keep both engaged.
  • Own deals from first meeting through technical discovery, proof of concept, security review, procurement, legal, and close; lead the deal team across solutions engineering, executive sponsors, and legal.
  • Win accounts using Datadog, Splunk, or Elastic by timing outreach to renewal dates and selling a phased migration plan.
  • Develop total cost of ownership and return on investment models that communicate the product's cost and performance advantages to finance and procurement.
  • Size the initial contract to support a successful landing and establish a path to account growth.
  • Qualify opportunities using MEDDPICC and maintain accurate pipeline and forecasts in HubSpot.
  • Share enterprise buyer feedback with product, marketing, and leadership to improve positioning and the roadmap.

About the Company

OpenObserve

Open-source platform for logs, metrics, traces

OpenObserve provides an open-source, unified observability platform for logs, metrics, traces, and frontend monitoring. It ingests data via OpenTelemetry, Prometheus, Fluent Bit, Vector and Filebeat and can run in cloud, on-premises, customer-owned storage, or air-gapped environments, across Kubernetes, cloud providers, databases, networks, and AI workloads. The platform auto-correlates signals from frontend, application, API, database, network, infrastructure and AI layers to link logs, metrics and traces, and includes incident management, SLOs, synthetic monitoring, daily service briefings, and AI SRE agents that investigate incidents and propose corrective actions. It follows an open-core model with a free self-hosted tier and paid cloud/enterprise offerings, emphasizing storage efficiency with Rust-based columnar Parquet storage, deployment flexibility, and AI-era monitoring, with the goal of making observability scalable and affordable for modern environments.

Company size
11-50
Company stage
Series A
Total funding
$13.6M
Headquarters
San Francisco, CA
Founded
2022

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