Full-Time
Restaurant Business Partner
ezCater
501-1,000 employees
Digital marketplace for business catering.
Compensation Overview
$59k - $82k/yr
No H1B Sponsorship
Boston, MA, USA
Hybrid
Remote-hybrid work is available from the Boston office, home, or a mixture of both; travel up to 5 days per quarter may be required.
 Sales & Account Management (1) |
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- At least 2 years of experience partnering with and managing external vendors or accounts.
- Experience leveraging data to make informed recommendations and decisions, with comfort working in Excel, Tableau, or Sigma.
- Clear, concise, and persuasive verbal and written communication skills.
- A track record of working internally and externally to achieve shared outcomes.
- The ability to demonstrate active listening and emotional intelligence to understand partner feedback and needs.
- A proactive approach to identifying and solving problems, including the ability to determine root causes and craft appropriate solutions.
- The ability to work effectively in fast-paced environments, both autonomously and cross-functionally in a team setting.
- The ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other applicable events.
- Engage and establish relationships with high-level contacts across partner accounts to evaluate and communicate opportunities that drive action.
- Understand each partner’s unique business and create strategies for success that support partner and company growth.
- Proactively assess, clarify, and validate caterers’ operational opportunities using performance data and customer and partner feedback loops.
- Serve as a subject matter expert on partner-facing and internal operational metrics.
- Leverage data and analytics to identify trends and guide solutions.
- Present operational and functional insights to internal and external stakeholders.
- Collaborate with sales, marketing, and product development to drive alignment and support the growth and success of catering partners on the platform.
- Experience with restaurant operations, final-mile delivery, or e-commerce logistics.
ezCater is a digital marketplace connecting businesses with over 100,000 restaurants to provide catering for meetings, events, daily employee meals, and hybrid offices. Businesses use the platform to search, compare menus and prices, place orders, and manage billing, with features like expense reporting, monthly invoicing, tax-exempt ordering, and 24/7 support. It differentiates itself by aggregating a large restaurant network in one marketplace focused on business catering and offering business-friendly tools and rewards. Its goal is to make ordering catering for businesses easy and scalable, providing a wide choice of options, streamlined billing, and reliable support for any group size, dietary need, or budget.
Company Size
501-1,000
Company Stage
Series D
Total Funding
$433.8M
Headquarters
Boston, Massachusetts
Founded
2007
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Simplify's Take
What believers are saying
- May 5, 2026 data showed 91% of workplaces plan same-or-higher food spend.
- MISSION BBQ joined ezCater in 2026, adding 152 locations and $430 average orders.
- 7-Eleven launched national catering through ezCater on April 23, 2026, widening supply.
What critics are saying
- The Massachusetts Appeals Court case VIVAS v. ezCater on July 8, 2026 raises retaliation scrutiny.
- Walmart, DoorDash, and expense platforms can bundle workplace food, squeezing ezCater take rates.
- If office meal budgets contract in 2027, ezCater's marketplace volume and partner density weaken.
What makes ezCater unique
- ezCater's 125,000-restaurant network gives enterprises national catering coverage without local sourcing work.
- Shaila Parikh joined February 4, 2026, sharpening operations for complex workplace food logistics.
- Slack and Concur integrations embed ordering inside employee workflow and finance systems.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
401(k) Retirement Plan
401(k) Company Match
Stock Options
Wellness Program
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 1%FULFLLD has expanded its integration with ezCater, allowing restaurants to complete ezCater self-delivery orders through the FULFLLD driver app. The integration enables brands to manage ezCater deliveries alongside other channels from a single dashboard, whilst meeting ezCater's live tracking requirements. According to ezCater's 2026 Workplace Catering Insights, 94% of workplace customers expect delivery notifications for their orders. The expanded integration addresses this demand by automatically capturing delivery stages through FULFLLD's app and reporting them back to ezCater. Brands using FULFLLD can now dispatch drivers, monitor routes in real time, and view status updates for ezCater orders alongside deliveries from their own site, DoorDash, and Expedite. The platform is designed for multi-location restaurant groups and catering operators managing their own delivery fleets.
Workplace Catering is a powerful acquisition engine for restaurants new ezcater data reveals. 96% of workplaces tried a new restaurant in 2025, and 62% of employees later ordered from those brands in their personal lives DALLAS & BOSTON [May 5, 2026] - ezCater, the #1 food tech platform for workplaces in the US, today released new data at its 2026 Catering Growth Forum during the Food on Demand Conference. The findings, based on ezCater platform data and survey insights from over 2,300 workplace food stakeholders, show the workplace is a major growth opportunity for restaurants. "Food has evolved from a perk to a strategic lever for workplace productivity and culture," said Cindy Klein Roche, Chief Growth Officer, ezCater. "Employee meal programs are now core to organizations' strategy to bring employees together. For restaurants, that means predictable, high-frequency demand - and a powerful engine for customer acquisition." Additional ezCater survey insights and platform data on the workplace food market include: * Workplaces are increasing their investment in food. 91% of workplaces plan to spend the same or more on food in 2026, up from 82% in 2024. In fact, one in five plan to increase their spending by more than 25% this year. * Employee meal programs are a strong response to rising in-office expectations. 79% of hybrid employees say employer-provided food would make them more likely to stay with a company with an on-site mandate. Consequently, daily or weekly meal programs have spiked 26% year-over-year. Employers frequently cover the cost, with 81% of meals free to employees. * Workplace catering is a powerful customer acquisition engine for restaurants. 96% of workplaces tried a new restaurant in 2025. This exposure leads to long-term loyalty, with 62% of employees who first try a restaurant at work ordering from those same restaurants in their personal lives, and 67% recommending them to family and friends. * Menu design is a make-or-break factor in capturing workplace food orders. More robust, descriptive menus see twice as many bookings on ezcater.com. Top-performing listings feature photos, multiple dietary options, drinks and desserts, and both individual packaging and tray options. In the past year, restaurant brands like Five Guys, Mendocino Farms, and Mission BBQ have joined the ezCater platform to capitalize on the workplace opportunity. For restaurants looking to acquire new customers and grow their catering business, visit https://www.ezcater.com/company/catering-growth-platform/. Methodology The 2026 Workplace Catering Insights Bundle is based on surveys conducted in Q4 2025 with over 2,300 participants, including 714 workplace catering orderers, 616 restaurant operators, and 1,002 employees. Proprietary ezCater data gathered from millions of transactions across 125,000 restaurant partners was also analyzed. About ezCater ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. To learn more, visit www.ezcater.com.
ezCater, the leading workplace food tech platform in the US, has launched an enterprise integration with Concur Expense to automate receipt management and provide organisation-wide visibility into food expenses. The integration automatically sends food receipts from ezCater orders to Concur Expense, eliminating manual data entry and improving compliance. When orders are refunded or updated, correction receipts are automatically forwarded, keeping expense reports accurate without manual intervention. Organisations can activate the integration company-wide in a single step. ezCater customers already save an average of 20 hours monthly on food management tasks, with 85% reporting time savings on receipts and expense reports. The integration aims to extend these efficiency gains whilst giving finance teams centralised visibility for reconciliation and budgeting.
7-Eleven adding catering to restaurant locations. The company has partnered with ezCater on bulk ordering at its Speedy Café and Laredo Taco Company locations, further supporting its foodservice ambitions. Published April 23, 2026 First published on Dive brief: * 7-Eleven is partnering with food technology platform ezCater to bring catering to its restaurant locations, the company announced on Monday. * Items from its Speedy Café and Laredo Taco Company restaurants as well as most Raise the Roost locations, will be available for catering orders. While select 7-Elevens have offered bulk ordering before, "this is the first time 7-Eleven, Inc. has introduced a scaled, national catering program across our restaurant brands," Chris Switzer, senior director of restaurants, said in an email. * This is the latest move 7-Eleven has made to bolster its foodservice aspirations in North America as it prepares for a potential IPO. Dive insight: 7-Eleven has been adding new food options and limited-time offerings for years, but the addition of catering opens it up to an entirely new cohort of diners - those at meetings, company functions, parties and other events where having everyone order individually would be cumbersome. At Speedy Café, customers can choose from items like pizzas, breakfast sandwiches, lunch boxes and salads. Laredo Taco catering orders can consist of options from its taco bar, as well as breakfast taco boxes and chips and queso. Raise the Roost locations' offerings include chicken tenders, wings, sandwiches and sides. Food has been a central aspect of 7-Eleven's revitalization plan. At the forefront has been a push to build larger, food-focused stores and more restaurants. President and CEO Stephen Dacus also said in April 2025 that the retailer expected to roughly double the number of stores with QSRs from 1,080 at the time to 2,100 by 2030. The company opened 30 restaurants in fiscal 2025. 7-Eleven also sees catering as a way to augment its 7Now delivery arm. 7Now earned nearly $1 billion in fiscal 2025 and is targeting $1.25 billion by 2030, according to an earnings report last year. Company leaders noted in a Q4 fiscal 2025 Q&A that with gas prices soaring, 7Now has been seeing a boost, as consumers skip driving themselves to the store. Editor's note: This story has been updated with the correct capitalization and spacing in ezCater's name and to add comments from 7-Eleven.
ezCater, the leading US food tech platform for workplaces, has appointed Shaila Parikh as chief operations officer. Parikh brings over 20 years of experience in operations, strategy and consulting at high-growth companies. As COO, Parikh will oversee customer care and supply chain operations serving ezCater's enterprise customers and restaurant partners nationwide. She previously held leadership roles at Papa, Lyft and DaVita Kidney Care, where she drove profitability and reduced operational costs whilst improving customer experience. ezCater connects workplaces with over 100,000 restaurants across the US, providing flexible solutions for employee meals and meetings. The platform helps restaurants grow their catering business by bringing them high-value customers.