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Beth Israel Lahey Health

Integrated health system delivering care, education

Program Administrator - Research

Full-TimeUpdated on 10/23/2026
$64.5k - $86.2k/yr
Junior, Mid
Bachelor's
United States
In Person
Administrative & Executive AssistanceAdministrative Support

About the job

Requirements
  • A bachelor's degree in Life Sciences is required.
  • One to three years of related work experience is required.
  • Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access, is required.
  • Ability to communicate clearly and effectively in written English with internal and external customers.
  • Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
  • Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies and use them in varied situations.
  • Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.
  • Ability to provide customer service and staff training to meet service standards and expectations, and resolve service issues in the assigned units in a timely and respectful manner.
  • Sedentary work involving exerting up to 10 pounds of force occasionally; sitting most of the time, with walking and standing required only occasionally.
  • Staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Serve as the administrative resource and liaison for the program, interacting with internal and external personnel at all levels.
  • Develop, organize, and implement administrative processes and systems to ensure smooth operations.
  • Plan and organize program events, including publicity, agendas, invitations, speakers, presentation materials, travel arrangements, and reimbursements.
  • Monitor the program budget and accounts; authorize, monitor, and report expense items.
  • Assist with grant submissions, preparation of annual progress reports, and grant expense accounting.
Desired Qualifications
  • Previous experience in a research environment, preferably in an academic or healthcare setting.
  • Previous experience with the grant submission process.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.