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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRome, GA, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Completion of an accredited Medical Assistant program, qualifying structured military clinical training, or EMT is required for Greater Charlotte and Wake Forest divisions.
  • For IL/WI, Floyd, and Navicent divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years, is required.
  • Current American Heart Association Basic Life Support certification is required for Greater Charlotte and Wake Forest; for IL/WI, Floyd, and Navicent divisions, it must be obtained within 45 days unless the department leader determines it is not required.
  • Wake Forest requires a current certification from one of the listed medical assistant credentialing organizations, and Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year in select areas.
  • Successful completion of Advocate Health's competency assessment is required for Greater Charlotte and Wake Forest.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
  • Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Ability to lift 35 pounds without assistance; patient handling equipment and another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to work around mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the specialty area while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing under standing or provider orders and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely in accordance with medication-administration rights.
  • Perform other duties as assigned, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
  • Maintain a clean work environment by cleaning instruments and equipment appropriately, keeping equipment and supplies in working order, and ensuring work areas are stocked.
  • Provide age-appropriate care by applying knowledge of lifespan growth and development, assessing and interpreting patient-status data, identifying age-specific needs, and providing care in accordance with departmental policies and procedures.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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