Home Infusion Pharmacy Technician

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Sterile Products Pharmacy Technician will play a prominent role in providing safe and appropriate pharmacy services to our patients in accordance with the policies and procedures of the state of employment standards set forth in the United States Pharmacopeia (USP), and all other applicable federal & local regulatory entities. The Sterile Products Pharmacy Technician works under the supervision of a registered pharmacist, working in & with all aspects of preparing compounding medication.

Under the general supervision of a pharmacist, this role performs pharmacy-related functions in compliance with Home Infusion department policies and procedures to provide optimal pharmaceutical care.

Job Description:

Primary Responsibilities:

1.  Preparation, storage and distribution of compounded & non compounded items.

2. Inventory control.  Completing compliance audits and questionnaires with patients via phone or electronic communication.

3. Performing financial transactions- Insurance billing & patient collections.

4.  Providing internal & external customer service.

5. Maintenance of pharmacy records.

6. Ordering, receiving, and inspecting medication and supplies.

7.   Follow all company & department policies and procedures.

8.  Ability to work in a fast-paced environment and assume different roles & responsibilities.

9. Operate, clean and sanitize equipment and compounding areas.

10.  Maintain all housekeeping standards.

11.  Calibrate, use and maintain the equipment needed in preparation of compounded items.

12.  Ensure/Verify all calculations on compounding records & master formulation records are accurate and correct.

13. Coordinate with pharmacy team members to compound preparations and execute quality assurance procedures.

14. Ensure all compounds are prepared in accordance to the compounding records/master formula records.

15.  Follows documentation requirements- ensures records are complete, legible & timely.

16. Demonstrates the ability to identify and understand the variable compounding modalities. Understands the need to consult with the pharmacist or quality team when questions / concerns arise.

17. Assists with Quality Assurance activities including but not limited to monitoring of production environment and testing of compounded batches.

18.  Effectively communicates with patients/caregivers to assist with medication procurement.

19.  Communicates/Relays information to internal/external customers.

20.  Accurately labels, packs and stores products prior to shipment to patients.

21.  Perform inventory tasks (identification, ordering, receiving) to ensure proper quantities on hand of needed items.

Required Qualifications:

•    High School diploma or GED required.
•    Active state certification with Board of Registration in Pharmacy in Massachusetts.
•    1+ years related work experience required.
•    Ability to develop strong relationships with diverse groups of professionals.
•    Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

•    National Certification verified by PTCB and ExCPT.
•    Certified Sterile Compounding Technician (CSPT).
•    Bachelor’s Degree preferred.
•    Knowledge of Epic.
•    Previous experience with quality assurance.

Competencies:

•    Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
•    Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
•    Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
•    Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
•    Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
•    Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
•    Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
•    Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
•    Adaptability:  Ability to work in a fast-paced environment and adapt to acute change. 
Social/Environmental Requirements:
•    Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
•    Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.
•    Potential exposure to adverse environmental conditions
a.    Daily: Exposure to dust, gas, fumes, steam, chemicals, Protective equipment required (Respirator, earplugs, mask, gloves, eyewear etc.).

Pay Range:

$28.88 - $38.86

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled