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Rush Enterprises

Integrated commercial vehicle retailer and services

Experienced Service Manager - Commercial Truck Shop

Heavy Duty & Diesel Vehicle MaintenanceConfirmed live in the last 24 hours
Full-timeDenver, CO, USAIn-person

About the Job

Requirements

  • A high school diploma is required.
  • Two years of service department experience in a commercial dealership environment are required.
  • A current and valid driver's license is required, with a driving record that meets the company's insurance carrier's insurability guidelines.

Responsibilities

  • Prepare and administer an annual operating budget for the service department.
  • Monitor and control department performance using appropriate reporting and tracking systems.
  • Monitor technicians' daily productivity reports and corresponding payroll records.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Prepare pricing guides and maintenance menus for frequent labor operations.
  • Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
  • Maintain reporting systems required by general management and corporate personnel.
  • Perform other duties as requested by the employee's leader.

About the Company

Rush Enterprises

Integrated commercial vehicle retailer and services

Rush Enterprises runs a large network of Rush Truck Centers that act as one-stop shops for commercial vehicle customers. It sells new and used trucks, provides aftermarket parts, and offers service and repair, as well as financing, leasing, and rental options. Its customers include owner-operators, regional and national fleets, and government agencies, and it earns revenue from vehicle sales, parts and service, and financing. The company differentiates itself through its extensive dealer network and by offering a full range of related services in one place, making it easier for customers to manage their vehicle needs. Rush Enterprises’ goal is to be the main provider of commercial vehicle solutions by growing its network, services, and financing options to serve more customers in the expanding commercial vehicle market.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
1965

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