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Nilfisk

Global manufacturer of professional cleaning equipment

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeAberdeen, UK

About the Job

Requirements

  • A strong understanding of industrial cleaning equipment and the ability to troubleshoot and repair various types of machines.
  • The ability to communicate effectively with clients, understand their needs, and provide excellent customer service.
  • The ability to analyse problems and develop effective solutions in a timely manner.
  • The ability to manage time effectively, prioritize tasks, and meet deadlines.
  • The ability to pay close attention to detail, ensuring that all repairs and maintenance work are completed to a high standard.
  • The ability to adapt to different work environments and work with different machines and equipment.
  • The ability to work well with others and collaborate with colleagues to achieve common goals.

Responsibilities

  • Demonstrate and install products at client sites, provide staff training, and work as a Field Service Engineer on customer sites throughout Northern Scotland.
  • Complete repairs within contracted service level agreements.
  • Make follow-up calls to install additional parts.
  • Perform Portable Appliance Tests.
  • Carry out scheduled planned maintenance services.
  • Follow all workplace procedures correctly, including health and safety rules and technician procedures.
  • Capture correct client data and update jobs in real time.
  • Provide accurate and detailed reports on every site visit.
  • Order parts via the central database and maintain van stock levels.
  • Maintain the company vehicle to a high standard.
  • Liaise with sales colleagues to deliver equipment to customer sites.
  • Maintain demonstration machines after use.
  • Speak clearly and confidently to groups of people when installing and training them on equipment.

About the Company

Nilfisk

Global manufacturer of professional cleaning equipment

Nilfisk is a global manufacturer of professional cleaning equipment with more than a century of experience. The company makes and sells a wide range of machines for cleaning needs in commercial, industrial, and consumer settings, including high-pressure cleaners, vacuums, and floor cleaning equipment. Its products are designed to remove dirt and grime efficiently using powered cleaning methods such as water jets, suction, and scrubbing, with options sold directly, through a network of dealers, and via an online store for machines, accessories, and spare parts. Compared to competitors, Nilfisk emphasizes long-lasting quality and efficiency, aiming to lower the total cost of cleaning for customers by delivering reliable equipment and complete cleaning solutions. The company’s goal is to provide effective cleaning technologies and services that help facilities manage cleaning needs more cost-effectively across industries such as manufacturing, facility management, and commercial cleaning.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Brøndbyvester, Denmark
Founded
1906

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