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Farmers Insurance

Multiline insurer of auto and home

Field Property Claims Adjuster: Greensboro - NC

Claims AdjudicationPosted on Nov 10
Full-timeGreensboro, NC, USANo salary listedRemote

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Customer service experience is required; retail experience is preferred.
  • The candidate must have strong oral and written communication skills.
  • The candidate must be computer literate, including with Microsoft Word, Excel, and Outlook.
  • The candidate must be proficient with smartphones and applications.
  • The candidate must be eager to learn about insurance policies and property damage to identify how coverage applies to a loss.
  • The candidate must have an outgoing personality and be comfortable interacting with policyholders, claimants, agents, witnesses, and fraud investigators.
  • The candidate must have a valid driver's license and be bondable; final candidates are subject to a motor vehicle record background check because the position may include a company vehicle.
  • The candidate must be willing and able to climb ladders and work on rooftops multiple times per day, and work in small, confined damaged spaces such as attics and crawlspaces.
  • The candidate must achieve a minimum passing score on all claims training exams.
  • The candidate must be able to perform the listed physical actions, including bending, kneeling, pulling, pushing, sorting, carrying up to 50 pounds, climbing, reaching, standing, walking, seeing, speaking, reading, writing, and key entering.
  • The candidate must be able to perform required duties in the field and a home-office environment, with possible exposure to uncontrolled outdoor conditions, excessive noise, chemicals, chemical or biological conditions, moving mechanical parts, dangerous areas, and respiratory or skin irritants such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Responsibilities

  • Conduct virtual and on-site investigations by visiting policyholders' residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
  • Use claims-handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
  • Evaluate and report on potential subrogation opportunities.
  • Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
  • Perform duties independently, with work directly impacting management outcomes.
  • Act as a company representative in public interactions and maintain a professional demeanor consistent with company standards.
  • Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
  • Use customer service skills to negotiate with policyholders to settle claims.
  • Promote safety and comply with safety and ergonomic standards in relevant company manuals.
  • Perform additional duties as assigned.
  • Commit to 1–3 catastrophe deployments per year; employees assigned to the catastrophe team must travel away from their residence for a specified period, usually 23 days.

Desired Qualifications

  • Construction or insurance experience is highly desirable.

About the Company

Farmers Insurance

Multiline insurer of auto and home

Farmers Insurance Group offers auto, home, life, and business insurance plus related financial services across all 50 states. Policies are underwritten and supported by risk management and claims handling, with sales through a mix of exclusive and independent agents who focus on long-term relationships. It stands out by combining nationwide coverage with a multiline product lineup and an emphasis on ongoing service and cross-selling rather than one-off transactions. Its goal is to protect customers’ assets and finances with reliable coverage while growing its business through lasting relationships.

Company size
10,001+
Company stage
Debt Financing
Total funding
$300M
Headquarters
Los Angeles, CA
Founded
1928

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