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Swiggy

India-based on-demand food delivery platform

Lead Security & Loss Prevention

Loss Prevention & Asset ProtectionPosted on Nov 9
Full-timeHyderabad, Telangana, IndiaNo salary listed

About the Job

Requirements

  • Graduation with a minimum of 4–5 years of experience in security, loss prevention, asset protection, investigations, or inventory management.
  • Previous warehouse-environment experience is advantageous.
  • University degree level or equivalent experience and professional certification is required.
  • A minimum of 3 years in law enforcement or security-related professions is required.
  • Experience managing or coordinating investigations and security audits is required.
  • Knowledge of information security processes and systems, including security equipment and technology, is required.
  • Relevant certifications in the security domain are required.
  • Proficiency in English and a local language based on the job location is required.
  • Ability to multitask and work in a dynamic, fast-paced environment is required.

Responsibilities

  • Partner with Operations and cross-functional teams to evaluate business processes related to inventory protection and loss prevention.
  • Conduct bi-weekly or monthly reviews and report identified losses; develop solutions to prevent recurrence.
  • Follow up on and complete corrective and preventive actions for identified concern areas.
  • Train and educate employees on security protocols and loss-prevention best practices.
  • Coordinate with Operations, Infrastructure, and Facilities teams to keep standard operating procedures up to date and promote industry practices for security and loss-prevention preparedness.
  • Assist Operations with periodic audits and recommend changes to controls as needed.
  • Conduct on-ground audits to ensure compliance with standard operating procedures.
  • Monitor warehouse operations to detect and prevent security threats and breaches.
  • Respond to crisis incidents and implement crisis-management plans as part of business continuity planning.
  • Manage investigations into theft, fraud, and other security incidents in compliance with company policies and legal requirements.
  • Escalate critical incidents to business partners, including warehouse operations and Human Resources.
  • Review loss matrices according to business requirements and cadence, and prepare root-cause analyses and action plans with key stakeholders.
  • Maintain accurate records of security incidents, investigations, and loss-prevention activities.
  • Liaise with or assist law-enforcement agencies when necessary.
  • Monitor CCTV cameras and surveillance systems to detect and respond to suspicious activities.
  • Conduct regular patrols of warehouse premises to ensure security protocols and guidelines are followed.
  • Investigate and promptly report security breaches, thefts, and other incidents.
  • Implement and follow up on the security plan.
  • Maintain accurate entry and exit logs, including records of inventory and other materials movement.

Desired Qualifications

  • Previous experience in a warehouse environment.

About the Company

Swiggy

India-based on-demand food delivery platform

Swiggy is a food delivery platform in India that partners with a wide range of local restaurants to bring meals to customers through its app and website. The service works by coordinating a large network of pick-up and delivery partners to route orders, process payments, and provide real-time tracking and 24/7 support, with options like Swiggy Super for free deliveries and discounts. It earns revenue from order commissions, advertising, and restaurant partnerships, and differentiates itself by prioritizing customer experience, fast delivery, and continuous technology and logistics improvements. Its goal is to offer convenient, fast food delivery across India and to grow its delivery network and revenue in a competitive market.

Company size
10,001+
Company stage
IPO
Headquarters
Bengaluru, India
Founded
2014

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