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Amgen

Makes biotech medicines for serious illnesses

Key Account Manager - Bone Health

Account ManagementConfirmed live in the last 24 hours
Full-timeSan Diego, CA, USA$159.5k - $215.8k

About the Job

Requirements

  • A doctorate degree and 2 years of sales experience and/or related account management experience, or a master's degree and 4 years of sales experience and/or related account management experience, or a bachelor's degree and 6 years of sales experience and/or related account management experience.
  • Knowledge of clinic, hospital, access environments, applicable competitors, and specialty experience.
  • Knowledge of district management, reimbursement, or managed care.
  • A solid understanding of the current marketplace and trends.
  • Knowledge of payor systems, billing, coding, and reimbursement processes, including Centers for Medicare & Medicaid Services policies and processes.
  • Documented ability to work with a sales force to resolve payor-related issues.
  • Clear understanding of the buy-and-bill process.
  • Ability to think strategically and develop, execute, and monitor strategic business plans.
  • Ability to engage, influence, and lead cross-functional teams.
  • Leadership ability focused on influence, impact, and leading without authority.
  • Ability to identify key staff and departments that influence biopharmaceutical product utilization within key accounts and cultivate relationships with key decision-makers.
  • Ability to identify and procure appropriate company resources to achieve account objectives.
  • Ability to analyze, interpret, and draw insights from clinic economics, financial performance, and varying data sources.
  • Ability to navigate clinic reimbursement.
  • Experience in public payor or agency activities, including understanding Local Coverage Determination processes.
  • Knowledge of hospital committee structure, Pharmacy and Therapeutics processes, treatment and discharge protocols, diagnosis-related groups, and hospital reimbursement processes.
  • Interpersonal skills including networking, influencing, negotiation, presentation, and written and verbal communication.
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • Broad range of computer skills.

Responsibilities

  • Assess and diagnose the current business environment in assigned accounts in relation to Amgen products, and plan and execute actions to achieve account success.
  • Work internally through the matrix team and externally with customers to build relationships that support sales performance and brand strategies across complex partner organizations.
  • Develop and execute compliant market strategies to reach difficult-to-access health care providers and accounts.
  • Serve as Amgen's Bone Health contracting point.
  • Lead contract delivery, business reviews, and performance tracking.
  • Coordinate with group purchasing organizations and large rheumatology networks.
  • Lead post-fracture care initiatives.
  • Monitor Amgen business performance across the portfolio.
  • Identify business drivers and barriers and coordinate pull-through initiatives across field teams.
  • Provide actionable field intelligence and recommendations to the Amgen home office.
  • Partner with Market Access Team Account Executives in shared accounts.
  • Identify and resolve contracting, membership, and channel issues.
  • Provide field insight and recommendations to Pricing, Brand, and group purchasing organization teams.
  • Shape the environment, including exploration of alternate sites of care, injection sites, and value-based partnerships.
  • Identify key account decision-makers and cultivate relationships with them.
  • Identify and procure appropriate company resources to achieve account objectives.

Desired Qualifications

  • At least 3 years of account management and/or public payor experience.
  • Residence in the territory and established relationships with key accounts or customers.
  • An advanced degree such as an MPH, MBA, or PharmD, and 7 or more years of healthcare sales and/or marketing experience or related experience in buying processes and decision-making.

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size
10,001+
Company stage
IPO
Headquarters
Thousand Oaks, CA
Founded
1980

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