Boston Medical Center

Non-profit academic medical center and trauma

Medical Assistant/Patient Service Specialist - Dermatology

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeEaston, PA, USAIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Education from an approved medical assistant or medical secretary program, or equivalent, is preferred.
One to three years of experience as a medical assistant or medical secretary is preferred.
Experience with an electronic medical record system is strongly preferred; Athena experience is a plus.
Experience with Microsoft Office, including Word, Excel, and Outlook, is preferred.
Strong customer service is required.
Excellent communication and interpersonal skills are required.
Must be able to work independently with little supervision.
Must maintain patient confidentiality and adhere to all BMC South policies.
Must be flexible to float to other medical specialties.

Responsibilities

Work under the supervision of the Practice Manager as a member of the clinical and administrative team, completing assigned daily clinical and administrative operations to support smooth physician-practice operations.
Provide medical and nursing support to providers in the ambulatory setting, prepare patients, and assist them through their visits, while also performing Patient Service Specialist duties.
Work closely with providers to assist in delivering care to patients.
Room patients and prepare them for provider visits.
Take vital signs as needed, including blood pressure, temperature, pulse, pulse oximetry, weight, height, and respiratory rate, and accurately enter them into the electronic medical record.
Record patient history, chief complaint, pharmacy information, prescription list, and other information in the electronic medical record.
Obtain required consents and complete forms for specific visit types as needed.
Perform in-office testing as needed and perform controls on certain in-office tests.
Chaperone providers as required.
Stock rooms and monitor expiration dates of exam-room supplies.
Answer, triage, and route incoming telephone calls as needed.
Register patients in the electronic medical record, verify demographic information, obtain accurate health insurance information, and conduct eligibility checks to ensure insurance information is accurate.
Schedule patient appointments and appropriate testing as directed, following scheduling rules and directing patient visits to the appropriate schedules.
Perform daily pre-visit planning for upcoming appointments.
Contact selected patient groups as directed for patient care and quality, and schedule specialty appointments and testing as required.
Inform the manager of clinical or administrative supply needs and assist with ordering supplies.
Obtain prior authorizations or insurance referrals as needed by the practice.
Manage assigned work queues.
Perform other duties as requested.

Desired Qualifications

Experience with an electronic medical record system is strongly preferred; Athena experience is a plus.
Experience with Microsoft Office, including Word, Excel, and Outlook, is preferred.
Education from an approved medical assistant or medical secretary program, or equivalent, is preferred.
One to three years of experience as a medical assistant or medical secretary is preferred.

Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes medical/nursing support to provider staff in the ambulatory setting, prepping the patient and seeing them through the entirety of their visit; as well as some responsibilities of the Patient Service Specialist role.

Position: Medical Assistant /Patient Service Specialist

Department: Dermatology

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Key Responsibilities

Clinical

Works close with providers to assist in delivering world class care to patients.
Room’s patients and prepares the patient for the provider visit.
Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.
Obtains required consents, completes required forms as needed for specific visit types.
Performs in office testing as needed. Required to perform controls on certain in office tests.
Chaperones Providers as required.
Stocks rooms and monitors expiration of supplies in exam rooms.

Administrative

Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
Register’s patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.
Schedules patients' appointments and appropriate testing for patients as directed.
Follows scheduling rules and direct schedules patient visit.
Performs pre visit planning daily for all upcoming scheduled appointments.
Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.
Responsible to inform manager of all clinical or administrative supply needs or assists with ordering.
Responsible to obtain prior authorizations and/or insurance referrals as per practice need.
Responsible for managing assigned work queues
Must be able to work independently with little supervision.
Adheres to all BMC South policies.
Always uses discretion to ensure patient confidentiality.
Flexibility to float to other medical specialties
Performs all other duties as requested.

JOB REQUIREMENTS

Skills

Strong customer service
Excellence expected.
Excellent communication and interpersonal skills required.
Experience with EMR strongly preferred. (Athena a plus)
Experience with Microsoft Office, Word, Excel, and Outlook preferred.

Education & Experience

High School Diploma or equivalent required.
Education from approved medical assistant/medical secretary program or equivalent preferred.
One to three years as a medical assistant, medical secretary preferred.

Compensation Range:

$17.07- $24.04

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

About the Company

Boston Medical Center

Non-profit academic medical center and trauma

Boston Medical Center is a private, not-for-profit academic medical center in Boston that provides care across more than 70 specialties and runs the busiest trauma and emergency services in New England. It trains health professionals through 67 residency programs and conducts biomedical research funded by government and private grants. Its funding relies heavily on government payers like Medicare and Medicaid to serve many low-income and elderly patients, with remaining revenue from clinical services, grants, and donations. It focuses on health equity and social determinants of health, addressing issues such as food access and housing through programs and partnerships, with the goal of delivering high-quality, accessible care to all and advancing medical knowledge and workforce training.

Company size: 10,001+
Company stage: Grant
Total funding: $342.1M
Headquarters: Boston, MA
Founded: 1996

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