Care Management Coordinator
MJHS Health System
Care Management Coordinator
MJHS Health System
Non-profit hospital and elder care system
The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.
At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.
Benefits include:
MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)
The Care Management Coordinator is expected to ensure high quality, cost-effective care and services for Elderplan/HomeFirst members through support of professional Care Management activities. The position supports all aspects of care coordination for our Medicaid, and/or dual product members in compliance with all departmental and CMS/DOH regulatory requirements. The position requires excellent communication and organizational skills to facilitate superior care management and to act as a liaison between the members, the care management team, and the vendors.
· Processes all newly enrolled cases according to established EP/HF Coordinated Care team workflows and maintains integrity of members’ files
· Receives and processes requests and inquiries through interdepartmental communication system regarding covered/ non covered services/supplies
· Receives and processes initial requests and inquiries regarding pre-authorization of services/supplies.
· Coordinates and provides service authorizations to vendors
· Accurate and timely data entry support as defined by departmental workflows
· Participates in scheduled team meetings
· High School Diploma or equivalent; college degree preferred.
· One year prior managed care experience required.
· Prior experience in a health care setting preferred.
· Familiarity with utilization management/case management.
Non-profit hospital and elder care system
MJHS Health System is a nonprofit, non-sectarian health care organization that has focused on elderly care since 1875. It has evolved from a traditional nursing home into a large, multi-service health system offering a continuum of elder care on its campus and in the surrounding community. The system operates a multi-service campus on four acres and provides a range of services beyond inpatient care, extending into community-based programs to meet senior health needs. The product is not a single device or app but a coordinated set of medical and support services designed to care for older adults across different settings. Compared with other providers, MJHS stands out through its long history, nonprofit and non-sectarian mission, campus-based infrastructure, and a broad mix of services on site and in the community. The goal is to deliver comprehensive, accessible, and continuous health care and support for the elderly, improving quality of life and health outcomes over time.
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