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Monks

Integrated global marketing, content, data services

IT Administrator - Systems Operations

System AdministrationConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listed

About the Job

Requirements

  • Typically 3–5+ years of experience in systems administration or a similar operational role.
  • Experience running audits and reports and presenting findings.
  • Flexibility in working hours.
  • Familiarity with Google Workspace, Slack Enterprise Grid, and Atlassian Org Administration.
  • Familiarity with OneLogin, Jamf, Intune, and Action1.
  • Familiarity with at least one scripting language.
  • Experience with automation or APIs is a bonus.
  • Patience and resilience under pressure.
  • Detail-oriented and strong organizational skills.
  • Strong verbal and written communication skills.
  • Self-sufficient and proactive.
  • Strong problem-solving and critical-thinking abilities.

Responsibilities

  • Maintain, configure, and operate cloud platforms.
  • Act as the primary escalation path during local office hours for tools managed by the global team, including Slack, Google Workspace, Jamf, and Intune.
  • Resolve complex Tier 2 and Tier 3 technical issues that standard IT support cannot handle, ensuring seamless local operations before global administrators come online.
  • Help prepare the IT environment for ISO 27001 audits by maintaining strict access controls and change-management records.
  • Participate in audit interviews and provide point-in-time evidence, including access logs, termination-of-access reports, and proof of system patching.
  • Automate IT tasks.

Desired Qualifications

  • Experience with automation or APIs.

About the Company

Monks

Integrated global marketing, content, data services

Media.Monks is a digital-first partner for global brands offering end-to-end marketing and advertising services across content creation, data analytics, digital media, and technology. It operates with a unified cross-disciplinary team of creative, data, and tech specialists who collaborate on client projects, delivering campaigns within one integrated team. It differentiates itself through digital craftsmanship, cross-disciplinary collaboration, and a global, scalable footprint that serves major clients like Google, Meta, and Netflix. Its goal is to help brands grow their online presence and optimize advertising spend by delivering agile, tailored campaigns across multiple channels.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$330M
Headquarters
London, United Kingdom
Founded
2001

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