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Empower AI

AIaaS platform and government IT services

Network Operations Engineer

Network Engineering & AdministrationUpdated on Nov 7
Full-timeWashington, DC, USA$87.3k - $135.2k /yr

About the Job

Requirements

  • At least 5 years of intermediate expertise in administration, configuration, deployment, and troubleshooting of wide area networks, local area networks, common network appliances such as Cisco and Juniper, and networking protocols including routing and switching.
  • A bachelor's degree in information technology or a related field is required.
  • Cisco Certified Network Associate certification is required at minimum.
  • A Secret security clearance is required.
  • The position requires the ability to sit and stand for long periods; move throughout an office and between buildings; stoop, kneel, crouch, or crawl as required; and repeatedly lift and carry up to 40 pounds.

Responsibilities

  • Participate in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development across the global network, including LAN, WAN, CAN, and VLAN.
  • Apply high-level business and technical principles and methods to difficult technical problems to develop engineering solutions.
  • Recommend desirable network solutions and opportunities to management.
  • Research, evaluate, and document new products and tools.
  • Troubleshoot complex network problems across all Tier 2 and incident tickets of all priorities.
  • Perform complex engineering, security design, implementation, and maintenance tasks on Unified Communications Systems.
  • Research, evaluate, and approve hardware and software solutions for complex problems.
  • Execute complex implementation plans for network and system upgrades.

Desired Qualifications

  • Cisco Certified Network Professional certification is desired.
  • ITIL is listed as a preferred requirement.
  • Travel by land or air transportation 25% of the time.

About the Company

Empower AI

AIaaS platform and government IT services

Empower AI provides AI-powered solutions to U.S. federal government agencies as a prime contractor. Its core offering, the Empower AI Platform (AIaaS), automates tasks, supports decision-making with a digital assistant, and includes an AI-management layer, all built to meet federal security and compliance, with services in systems engineering, cybersecurity, software development, and infrastructure modernization. Agencies deploy and operate AI-enabled workflows on the platform, integrating with existing IT environments and receiving end-to-end delivery and ongoing support to de-risk AI adoption. The company stands out thanks to a long government-contracting pedigree dating to 1989, large contract vehicles with the Army and DISA, and ownership by KKR and H.I.G. Capital, led by CEO Jeff Bohling. Its goal is to help federal agencies modernize operations securely and transparently while meeting procurement and oversight requirements.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Reston, VA
Founded
1989

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