Business Manager

Agency:

TBWA

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Day to Day Responsibilities:

●      Work with Business team counterparts to build campaign schedules & strategically plan internal workflow of the internal team to meet campaign deadlines

●      Manage day-to-day workflow, including planning daily meetings, Teams channels, and internal status documents

●      Oversee utilization of team resources, ensuring that coverage is secured for all scoped projects, team out of office, and flagging the need for additional resources when necessary

●      Collaborate with Business counterpart to secure the right internal team members in all meetings to achieve the goal of the meeting or campaign milestone

●      Capture meeting notes & share meeting recaps after all internal team meetings

●      Book meeting rooms, order catering and plan logistics of meetings (whiteboards, pinning work, dressing the room)

●      Master of the team OneDrive, leading organization and storage of all campaign documents, final deliverable files, and notes

●      Send end of week ‘Weekly Wrap’ email to internal team, reflecting on the achievements of the previous week and a look at what’s ahead the following week

●      Responsible for alerting Business counterpart when there is an issue that may impact the overall campaign schedule and client deadlines

Qualifications:

●      0-2+ years of related experience

●      Collaborative, and does not work in silos

●      Organized and detail-oriented

●      Ability to multi-task and problem solve under pressure in a fast-paced environment

●      Proactive with an eye on the next step

●      Ability to work well with different personalities and backgrounds

●      Can keep the calm through stressful situations

●      Innate ability to bring team members together

TBWA\Chiat\Day Values

Good enough is not enough. 

Grab an oar.

Be more human.

Play like a pirate.

Doing the brave thing.

TBWA\Chiat\Day Attitudes

Curiosity: Be open minded to ideas wherever they come; curious people are often unafraid of change;

Collaboration: Self-confidence without a big ego; work with all types of people;

Integrity: What we say is what we do; it is honesty and respect in our dealings with people;

Resourcefulness: To find ways to do whatever we have to do for our clients, and our people. 





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