M

Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Employee Health & Benefits Account Manager - Employee Health and Benefits

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeNo salary listedHybrid

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • An active and current Florida 2-15 insurance license is required.
  • At least 2 years of account management experience within an insurance agency and industry experience are required.
  • Proficiency with Microsoft Office Suite, including Excel, Outlook, and Word, is required.
  • Strong time management and client relations skills are required, including communication and presentation skills, service orientation, cooperation, and tactfulness to resolve client and company problems.

Responsibilities

  • Service and retain middle- to large-market group benefit accounts.
  • Handle day-to-day client correspondence and questions.
  • Assist Producers and Benefit Consultants in gathering information for new and renewing groups to submit to the marketing team; handle implementations, intake forms, and enrollments.
  • Organize workflows and maintain clients' electronic files in the document management system.
  • Manage annual planning timelines and prepare client deliverables, including Benefit Guides, on time.
  • Lead, document, and complete renewal implementation calls and client paperwork.
  • Hold carriers accountable for accuracy, timelines, and service expectations.
  • Produce accurate and timely materials independently and audit work product to minimize errors.
  • Maintain client information in the agency management system.
  • Use agency resources and carrier partners to advocate for clients, solve problems, provide client support, and support retention efforts.
  • Maintain knowledge of applicable coverages, carrier guidelines, underwriting, and legislative changes to maintain client and carrier relationships.
  • Assist clients and teammates with service questions about administration, billing, claims issues, and problem solving upon request.
  • Project-manage Employee Navigator or PlanSource plan builds for implementation or open enrollment, ensuring plan rules, rates, and required updates are accurate and electronic file feeds and integrations transmit successfully.
  • Counsel clients on compliance deadlines for Form 5500 filings, COBRA rate updates, ACA reporting, Annual Wrap Documents and Annual Notices, Medicare Part D creditable coverage notices, and CMS disclosure emails.
  • Keep abreast of new products available for clients and current legislative changes.
  • Perform other duties and responsibilities as requested by management.

Desired Qualifications

  • A bachelor's degree or higher is preferred.
  • Bilingual English and Spanish is preferred.
  • Experience with Employee Navigator, EPIC, BenefitPoint, or ImageRight is preferred.
  • Ability to travel, occasionally overnight, is preferred.

About the Company

Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Marsh & McLennan Companies, which operates under the Marsh brand, is an insurance broker and consulting group serving businesses, governments and institutions worldwide. Its Marsh Risk unit arranges property, casualty, cyber and employee-benefit coverage, while Guy Carpenter places reinsurance for insurers. Mercer advises employers on pay, benefits, retirement and investments, and Oliver Wyman, Lippincott and NERA handle strategy, brand and economic consulting. Brokers earn commissions and fees from placing coverage, and consultants bill client fees or charge fees based on assets or plan members. The company traces its roots to 1871 and is headquartered in New York City.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
New York, NY
Founded
1871

Recently Posted Jobs

Explore more opportunities at Marsh & McLennan

See more jobs