LUXASIA

Luxury beauty brand-building and omnichannel solutions

Education Manager - Beauty

Corporate & Technical TrainingConfirmed live in the last 24 hours

Full-timeSouth Jakarta, South Jakarta City, Jakarta, IndonesiaNo salary listed

About the Job

Requirements

A bachelor's degree in any related field is required.
A minimum of 5–7 years of experience in training or education is required; experience in beauty or luxury retail is preferred.
Strong knowledge of beauty industry trends is required.
Fluency in written and spoken English is required.
Strong presentation, communication, interpersonal, and leadership skills are required.
Passion for coaching, people development, and customer experience is required.

Responsibilities

Develop and implement annual and quarterly training plans aligned with brand objectives.
Deliver product, service, and brand training to retail teams.
Ensure all Beauty Advisors are equipped with product knowledge and selling skills.
Uphold brand standards, storytelling, and artistry techniques.
Ensure a consistent premium customer experience across all counters.
Drive service excellence through coaching and in-store support.
Lead training sessions for new product launches and campaigns.
Translate global training materials into locally relevant content.
Prepare retail teams to execute launches successfully.
Conduct regular store visits to coach teams and assess team performance.
Identify skill gaps and provide tailored development plans.
Support talent development and succession planning within retail teams.
Track training effectiveness and its impact on sales performance.
Analyze key performance indicators and provide insights for continuous improvement.
Collaborate with the sales team to align training with business needs.
Work closely with marketing, retail, and human resources teams.
Coordinate with regional and global education teams.
Serve as the key point of contact for education-related initiatives.

Desired Qualifications

Experience in beauty or luxury retail is preferred.

Education Manager - Beauty

LUXASIA · South Jakarta, Indonesia (Hybrid) · Full-time · Posted 2026-10-20

Workplace: hybrid

Department: Sales & Marketing

Description

LUXASIA Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-Commerce in Asia Pacific. Since 1986, we have strived to make a difference to Asia Pacific consumers by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into). Make a difference with us today.

Position Overview

The Education Manager will be responsible for driving brand excellence through training and development of retail teams, ensuring consistent delivery of brand DNA, product knowledge, and service standards. This role plays a key part in elevating customer experience and supporting commercial performance through strong education strategies.

Key Responsibilities

Training Strategy & Execution

Develop and implement annual and quarterly training plans aligned with brand objectives
Deliver engaging product, service, and brand training to retail teams
Ensure all Beauty Advisors are fully equipped with product knowledge and selling skills

Brand & Service Excellence

Uphold brand standards, storytelling, and artistry techniques
Ensure consistent and premium customer experience across all counters
Drive service excellence through coaching and in-store support

New Launch & Campaign Training

Lead training sessions for new product launches and campaigns
Translate global training materials into locally relevant content
Ensure retail teams are well-prepared to execute launches successfully

Field Coaching & Development

Conduct regular store visits to coach and assess team performance
Identify skill gaps and provide tailored development plans
Support talent development and succession planning within retail teams

Performance Monitoring

Track training effectiveness and its impact on sales performance
Analyze KPIs and provide insights for continuous improvement
Collaborate with sales team to align training with business needs

Stakeholder Management

Work closely with marketing, retail, and HR teams
Coordinate with regional/global education teams
Act as key PIC for all education-related initiatives

Requirements

Bachelor’s degree in any related field
Minimum 5–7 years of experience in training/education, preferably in beauty or luxury retail
Strong knowledge of beauty industry trends
Excellent presentation and communication skills
Passionate about coaching, people development, and customer experience
Strong interpersonal and leadership skills
Fluent in English (written and spoken)

Apply

Apply at LUXASIA

About the Company

LUXASIA

Luxury beauty brand-building and omnichannel solutions

LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.

Company size: 501-1,000
Company stage: Not listed
Total funding: $6.9M
Headquarters: Singapore, Singapore
Founded: 1986

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